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Medical Secretary 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

The Medical Secretary acts as a central point of communication among providers, patients and other team members of our health facility. Duties and responsibilities include, and are not limited to, answering and screening of a large volume of calls and messages, scheduling ofappointments, inputting patient demographics, documentation in patients' charts. Additional duties include reviewing and maintaining provider's schedules, viewing and handling orders, taking consults from outside physicians/facilities, maintaining and addressing electronic messages, aid in training of new employees when needed. This position will report directly to the Secretarial Supervisor and will be primarily located at NSC headquarters at 45 Research Way, Suite 206, East Setauket, NY.

Job Duties and Responsibilities:

  • Answering a large volume of calls and messages.
  • This includes screening all calls and messages for urgency and handling all calls with confidence, compassion, and efficiency.
  • Act as a liaison between providers and their patients with ability to prioritize both provider and patient needs.
  • Answering doctor and private line promptly and communicating with answering service to ensure daily provider lineup are accurate.
  • Takes consults from outside physicians/providers acquiring all necessary information, inputting data into DRC, and contacting physicians following protocols.
  • Scheduling of appointments including for all physicians and testing.
  • Verifying patient demographics, utilizing correct appointment codes, verifying all testing orders being scheduled, and following appropriate appointment documentation.
  • Reviews and maintains providers schedules.
  • Ensure assigned providers schedules are filled and all appointments are scheduled appropriately and monitor calendar regularly and make adjustments when needed.
  • Communicates and provides weekly updates to supervisor including next available appointments for assigned providers.
  • Views and handles orders
  • Utilizes daily scheduled time to work on orders.
  • Ensures all future and past due appointments are handled and marked correctly.
  • Accurately document in EMR attempts made to contact patients and mail out proper correspondence when appropriate.
Category Medical Receptionist  
Exempt/Non-Exempt Non-Exempt  
Location North Suffolk Cardiology - Cardiology  
Full-Time/Part-Time Full-Time  
Position Requirements


  • High school diploma required.
  • Superior level of secretarial and organizational skills.
  • Candidate must be detail-oriented and demonstrate the ability to multi-task while prioritizing job tasks.
  • Understanding of various insurance plans and need for authorization/referral.
  • Computer and EMR experience
  • Possesses exceptional interpersonal skills and prior phone etiquette demonstrating compassion and patience.
  • 3 years medical secretarial or equivalent field-related experience required.
Shift Days  
Tags Full time, Monday-Friday  
Salary Range $19-$28 per hour  
Position Medical Secretary  
Open Date 5/23/2024  

This position is currently not accepting applications.

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