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Patient Service Professional Development Coordinator 

Post Internal Days 0  

As the Patient Service Professional Development Coordinator, you will provide leadership and development to patient services staff with a focus on technical and professional development as well as responsibility for improving the competency, skill sets, productivity, and satisfaction of staff through orientation and on-going training.


Salary for this role is $24.00 – 31.00/hr.


Development Coordinator Specific Duties:

Orientation & Onboarding

  • Has appropriate knowledge and ability to function as a Patient Services Professional in all departments as needed (see Patient Services Professional job description).

  • Responsible for the development and implementation of a comprehensive orientation and onboarding program for new Patient Services staff.

*Competency & Validation

  • Evaluation of department performance/trends to assess the training needs.

  • Development and implementation of ongoing validation and competency activities; providing effective feedback on results to assist in facilitating improved outcomes.

*Payer and Practice Management

  • Subject matter expert on Practice Management activities within the electronic health record, insurance validation websites, etc.*

  • Oversees development and implementation of Patient Services policies/procedures, including management of sliding fee program.

  • *Maintains appropriate knowledge base of major third-party payor regulations and special programs available to our patients.

  • Maintains appropriate knowledge of FQHC guidelines and the application of the sliding fee schedule based on the federal poverty guidelines to our patient population.

*Communication & Leadership

  • Facilitates efficient and effective department communication.

  • Visits each clinic monthly to round and engage with Patient Services staff



  • Experience/Education: Associates degree or equivalent medical office experience.

  • Travel: Frequent local travel between clinics, including Clinton and Muscatine, is required.


Check Out These Perks!

  • Healthy work/life balance;Monday thru Friday from 8am-5pm
  • Affordable medical, dental, vision insurance
  • Competitive compensation with bonus opportunities
  • FREE prescription medication for employees and family members
  • PTO, Paid Holidays,Birthday Holiday
  • Employer paid life and disability insurance
  • YMCA Discount Program
  • Retirement plan with Employer matching after one year
Full-Time/Part-Time Full-Time  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Family Medical Leave Act (FMLA): Community Health Care, Inc. is covered and protected by FMLA.  

This position is currently accepting applications.

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