SUPERVISION RECEIVED: Reports to the Assistant Vice President of Enrollment
SUPERVISION EXERCISED: Associate Director, Assistant Director, Financial Aid Advisors
POSITION SUMMARY: Moravian University is seeking a visionary leader to oversee the financial aid office and lead a team of dedicated professionals in providing comprehensive financial aid services to students and families. The Executive Director of Financial Aid will be responsible for developing and implementing strategic initiatives to enhance the delivery of financial aid programs and services, ensure compliance with federal and state regulations, and support the university's commitment to access and affordability in higher education. This senior leadership role is pivotal in providing strategic direction, ensuring compliance with regulations, and effectively managing financial resources.
We highly value the expertise and dedication of professionals who have previously served with the Federal Student Aid (FSA) office. Your experience would be a tremendous asset to our team as we strive to provide exceptional financial aid services to our diverse student body.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Provide strategic leadership and direction for the financial aid office, including goal setting, budget management, and resource allocation.
- Oversee the administration of federal, state, and institutional financial aid programs, ensuring compliance with all applicable regulations, policies, and procedures.
- Collaborate with university leadership, including the Vice President for Enrollment Management, to develop and implement financial aid strategies to support enrollment goals and student retention efforts across all student populations.
- Supervise and mentor a team of financial aid professionals, including assistant directors, associate directors, and advisors, providing guidance, training, and professional development opportunities.
- Develop and implement policies and procedures to streamline financial aid processes and improve service delivery to students and families.
- Collect and analyze data and trends to assess the effectiveness of financial aid programs and identify opportunities for improvement.
- Develop and implement financial aid packaging strategies that support enrollment and retention objectives, fostering access and affordability for all students.
- Oversee complex financial aid cases and appeals, ensuring fair and consistent decisions while prioritizing student needs and institutional goals.
- Represent the financial aid office on campus committees and task forces, as well as in external professional organizations and associations.
- Serve as a resource and liaison to other university departments, including admissions, registrar, student accounts, and academic advising, to ensure coordinated support for students throughout their financial aid journey.
- Develop, participate, and train staff in how to effectively present financial aid workshops, orientations, and outreach events to educate students, parents, and the community about financial aid resources and opportunities, including conducting group presentations and workshops on various financial aid topics.
- Collaborate with the university's marketing and communications team to develop outreach materials and communication strategies to promote financial aid opportunities and resources to prospective and current students.
- Stay current on changes in federal and state financial aid regulations, policies, and best practices, and communicate updates to staff and stakeholders as needed.
- Perform additional job-related duties as assigned by the Assistant Vice President of Enrollment, contributing to the overall success of the enrollment management team.
QUALIFICATIONS:
- Master's degree preferred.
- Minimum of 5 years of progressively responsible experience in financial aid administration, with at least 2 years of supervisory experience.
- Thorough knowledge of federal and state financial aid programs, regulations, and compliance requirements, including Title IV regulations.
- Strong leadership and management skills, with the ability to motivate and develop a team of professionals in a collaborative and inclusive work environment.
- Excellent interpersonal, communication, and presentation skills, with the ability to interact effectively with diverse stakeholders and build positive relationships.
- Demonstrated ability to think strategically, analyze data, and make data-driven decisions to achieve organizational goals and objectives.
- Proficiency in using financial aid management software, databases, and Microsoft Office Suite.
- Commitment to diversity, equity, and inclusion in higher education and a demonstrated ability to work effectively with individuals from diverse backgrounds.
- Flexibility to work occasional evenings and weekends as needed for events and deadlines
TO APPLY: Qualified candidates should attach their cover letter and resume to their online application by clicking “Apply Now.” Please attach documents as a PDF file.
Moravian University’s mission is to prepare individuals for reflective lives and leadership in a world of change. In support of this mission, we are dedicated to fostering an educational and professional environment that is enriched by individuals of varied backgrounds, experiences, and perspectives.
As part of Moravian University’s institutional values, all employees contribute to upholding our Community Standards and Expectations, which emphasize respectful engagement, accountability, inclusion, and lifelong learning.
Moravian University is an equal opportunity employer and does not tolerate discrimination, harassment or retaliation against any applicant for employment or admission on the basis of a characteristic protected by federal, state or local laws. Please see Moravian University’s Equal Opportunity and Title IX nondiscrimination statement for additional information.
Please visit moravian.edu/benefits to review benefits offered at Moravian University*
WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.
The individual is routinely exposed to indoor conditions and outdoor weather and temperature extremes, and moderate noise level.
We welcome applicants of all abilities and are dedicated to fostering an inclusive work environment. If you need any accommodations during the hiring process or in your role, we encourage you to reach out to Human Resources at hr@moravian.edu or 610.861.1527. View the standard physical demands for positions at Moravian University.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
|
Click here for technical assistance.
