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Front Desk Coordinator 

Category Front Desk  

Are you looking to join an experienced team of dedicated and passionate individuals? Triangle Restoration Dentistry is seeking a Front Desk Coordinator who has the uncommon blend of excellent technical and administrative skills along with genuine care and concern for patients and one another. 

  • Monday - Thursday: 8:30am-5:30pm
  • Occasional Fridays


Our dream Front Desk Coordinator is aligned with our core values:

  • Joyful – we like to LAUGH and celebrate each other and the good work we do.
  • Family-oriented – we respect each other’s family needs, we take care of our dental family here, and we treat our patients like family.
  • Committed to excellence in all aspects of care – we strive for excellence from taking that first phone call, to obtaining maximum insurance benefits on behalf of the patient, to hand-holding for the duration of treatment and communicating with our Practice Partners, through treatment completion.
  • Trustworthy – we have each other’s backs.
  • Collaborative – we work with each other and with our Partner Practices to care for our patients.
  • Called to serve – we care about and serve our patients to the best of our abilities because that’s how we’re wired.
  • Friendly and able to make conversation with and listen to others
  • Prompt and reliable
  • Equipped with excellent written and spoken communication skills
  • Comfortable with learning new computer systems
  • Experience with Eaglesoft and/or Vyne
  • Conversational Spanish


Primary Job Responsibilities: 

  • Check-in and answering phones as needed
  • New patient intake calls as needed
  • Gathering Dr. Presnell’s and Dr. McIlwain’s new patient information from referring/previous practices:
  • Coordinating appointments for multi-phase treatment, taking lab timing requirements into account
  • Writing and sending consultation, progress, and treatment completion reports to referring/mutual doctors
  • Filing insurance claims for Drs. Presnell and McIlwain
  • Check-out, collecting payments


Compensation & Benefits:

  • Competitive Hourly Rate
  • Paid Vacation & Paid Holidays
  • 401k Program: with matching contributions
  • Benefits: Competitive health, dental, and vision plan
  • Life Insurance and Disability Insurance


Check out our website to learn more: 



Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Travel Requirements  
Position Front Desk  
Exempt/Non-Exempt Non-Exempt  
Req Number FRO-24-00156  
Open Date 5/16/2024  
Location Triangle Restoration Dentistry  
School None Specified 

This position is currently not accepting applications.

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