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Career Navigator 

Post Internal Days 10  

Career Navigator

Salary: $42,640

The Career Navigator is responsible for conducting weekly individual or group intake assessments and creating individual career development plans. This includes finding solutions to barriers and challenges and ultimately documenting progress toward goals. The Navigator oversees each individual’s journey from the initial intake all the way through job placement and retention. The Navigator maintains close communication with all involved staff and community partners to ensure the needs and concerns of each participant are addressed and the goals of each participant are met..

  • Provide case management for participants through Case Worthy.
  • Work with participants to determine specific needs, assist in accessing resources of partner agencies.
  • Monitor's participant's progress that includes prompt response to participant's issues, monitoring progress in workshops and training courses and follow up on Individual development plan goals.
  • Make recommendations for Skills to Succeed, Career Campus and additional resources needed for participant's successful completion of development of plan.
  • Assist participants in enrollment and registration process at post-secondary/ vocational institution in line with career plan.
  • Conduct intake assessments, focusing on career exploration, career goals, and barrier solutions, resulting in a comprehensive Career Development Plan involving other Goodwill staff and other partner organizations.
  • Ensures that seamless and comprehensive services are delivered to the individual providing coordinated service options and resources to meet their needs, resulting in positive outcomes for individuals served.
  • Serve as the main contact and coordinator for the individual and other involved partners, persons or agencies.
  • Enter all case management information in the client tracking system weekly to support organizational goals.
  • Responsible for relationship development with a variety of public and private enterprises to gain access to available community resources designed to meet the various needs of the employee as identified in their career and training plan.
  • Conduct participant and employer outreach and actively research opportunities to assist participants entering employment in the career pathway chosen.
  • Identify and solicit commitments from possible sources of employment/ apprenticeships from area employers in the targeted industry.
  • Develop and maintain relationships with prospective stakeholders who include but not limited to participants, parole/probation officers, training site vendors, educational partners, internship sites and employers.
  • Track all job development activities, workshops, classes, internships and all case management activities in databases (Case Worthy)
  • Ensures data accuracy in databases for assessments, enrollments, case-management services, 30, 60, 90, 180, 270, and 365-day follow up, referrals, Individual Development Plan (IDP) and career pathway training updates.
  • Build and maintain participant's case files.
  • Submit all required and/or requested documentation/ reports/paperwork by assigned due dates.
  • Build relationships with appropriate departments and staff to enhance the job readiness/training.
  • Document experience of each participant and facilitate progress towards completion of training and successful employment and financial goals.
  • Support other workforce development activities to include the completion and development of client materials (new and updates), conducting job readiness classes, conduct financial and digital literacy classes, and coordinate referrals to financial services, including the Change Machine platform.

Perform other duties as assigned.

1. Demonstrated experience in career development, job development and job placement required.

2. Ability to develop and facilitate engaging career development related workshops to groups.

3. Self-directed and motivated.

4. Effective team player.

5. Very comfortable and adept at using computer and mobile computing technology like Wi-Fi, laptops, smart phones, Microsoft Office products, Google web-based products, databases, etc.

6. Demonstrated sensitivity to the needs of students.

7. Demonstrated organizational and office skills in developing, managing and tracking program materials, processes, and procedures.

8. Effective human services skills such as coaching, mentoring, supervision, motivation, and tracking of such services required.

9. Previous experience developing relationships with prospective employers required.

Position Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. • Sitting for long periods of time. • The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). • Ability to hear normal sounds. • Ability to speak in a manner that can be understood. Communicates effectively both verbally and in writing with management, colleagues and individuals inside and outside the organization. •Ability to perform highly focused work with surrounding noise.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary duties are performed in an office environment. The noise level in the work environment is usually moderate.

Will possibly be working or training alongside others with social, mental, and emotional disabilities in multiple types of environments.


Associates degree in Human Services Requires; Bachelor’s Degree preferred.

Minimum Experience:

Experience with working with diverse populations

Experience with using computer and virtual technologies.

Experience with Case Management.

Full-Time/Part-Time Full-Time  
Tags - to enhance sourcing Career Navigator, Employment Specialist, Job Coach, Recruiting, Non-Profit  
Rate of Pay Salary $42,640  
Position Career Navigator  
Close Date 6/14/2024  
Number of Openings 1  
Hiring Manager(s) Eneydi Rivera, Rick Campbell, Roxanne Tabo, Trina Jackson  
Open Date 5/15/2024  
Location Panama City CTC 115  
About the Organization Welcome! Thank you for showing interest in Goodwill Industries - Big Bend, Inc. When you pursue a career with Goodwill, you're a part of a social enterprise that has served the community since 1965. We are a unique company with a mission to provide job training, education and employment. We focus on being the leader in employing a diverse workforce that includes individuals with disabilities and other barriers to employment.

We are pleased you are considering Goodwill as an employer of choice. If you'd like to learn more about us, feel free to browse our website for more information -


Fred G. Shelfer, Jr., CEO  
EOE Statement Goodwill Industries-Big Bend Inc. is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex (including gender, pregnancy, sexual orientation and gender identity), national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status.

If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.  

This position is currently not accepting applications.

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