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Title

Ambassador 

About the Organization ABOUT AREA15





AREA15, recently named one of USA Today's Top Workplaces, represents the world's first purpose-built immersive entertainment district offering live events, distinctive attractions, interactive art installations, extraordinary design elements, unique retail, ground-breaking technology, bars and eateries and much more. AREA15's curated mix of dynamic destinations-including LIFTOFF Bar and Ride, Asylum Bar & Arcade, Meow Wolf's Omega Mart, Illuminarium, Dueling Axes, Five Iron Golf, Kaia, The Beast, Wink World, Museum Fiasco, Virtualis VR and many more-represents what's next in experiential entertainment. With a robust, ever-changing roster of concerts, events, immersive art exhibitions, out-of-this-world nightlife and boundary-pushing production shows, AREA15 attracts visitors of all ages. Expanding across 20 acres in Las Vegas, AREA15 will soon welcome even more immersive destinations, including the John Wick Experience and Universal Destinations & Experiences' new, year-round horror entertainment experience Horror Unleashed.





Follow on Instagram, Facebook and Twitter: @AREA15Official; and YouTube: AREA15. Hashtag: #AREA15.





AREA15 is an equal opportunity employer and values diversity. We are committed to complying with all federal, state and local laws providing equal opportunities and all other employment laws and regulations.


 
Position Ambassador  
Description

Join the immersive world of ART, MUSIC & AMUSEMENT at AREA15, where the boundaries between reality and limitless creativity blur. Welcome to the "What's Next District.”

The Ambassador role at AREA15 goes beyond the ordinary. Ambassadors are here to surpass expectations, foster human connections, and guide visitors on an extraordinary journey. As integral members of our Customer Experience team, Ambassadors embody the spirit of AREA15, reflecting qualities like authenticity, engagement, visionary thinking, and radiating positive energy while providing valuable information.

Ambassadors are the initial point of contact for both physical and digital visitors. Their primary responsibilities include warmly welcoming visitors, addressing their needs and questions, and delivering top-tier customer service. This role plays a pivotal part in ensuring that our guests relish a memorable experience.

RESPONSIBILITIES AND DUTIES:

  • Promote AREA15 and its services by distributing brand product samples, brochures, flyers, etc., during various events and in support of on-site ticket sales.

  • Represent and coordinate AREA15 at on-site community and traffic-driving events, as well as other designated occasions.

  • Provide digital customer service support by responding to inquiries and requests via email and online messaging, assisting visitors with on-site sales and ticket changes.

  • Assist the Marketing team in monitoring and updating information on the website and other digital outlets to ensure real-time and consistent messaging.

  • Report on demonstration-related information, including interest levels, questions asked, and the distribution of samples/flyers.

  • Collaborate with Customer Experience team members, managers, operations, and marketing teams to enhance visitor engagement.

  • Participate in social media activities, such as video/photoshoots and content creation, to support social media teams.

  • Exhibit ART! (AREA15's service standards) at all times.

  • Maintain a professional, neat, and well-groomed appearance, adhering to AREA15 standards.

  • Work various shifts, including nights, weekends, and holidays.

  • Perform other work-related duties as assigned.

 
Location AREA15 Las Vegas  
Full-Time/Part-Time Part-Time  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Position Requirements

QUALIFICATIONS & SKILLS:

  • Must be at least 21 years of age or older.

  • Proof of eligibility to work in the United States.

  • Must be able to work in a dynamic environment with varying levels of sound, crowds, and smoke/haze.

  • Ability to stand and walk for most of the shift.

  • Open availability with the ability to work evenings, weekends, and holidays.

  • Preferred: Customer service experience.

  • Able to stand and work on your feet for extended periods.

  • Must have the ability to withstand high temperatures, heat and sun exposure, and varying weather conditions.

 

This position is currently accepting applications.

Apply Now



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