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Title

Graduate and Online Enrollment Specialist 
About the Organization OUR MISSION

Geneva College is a Christ-centered academic community that provides a comprehensive education to equip students for faithful and fruitful service to God and neighbor.



Geneva College is a Christian liberal arts college in the reformed tradition located about 50 miles north of Pittsburgh. Founded in 1848 by the Reformed Presbyterian Church of North America, Geneva has majors in both liberal arts and pre-professional programs, and offers both undergraduate and graduate degrees. Geneva's faculty provide a challenging education that prepares students for careers, for further education, and for life. In all fields of study, students are challenged to explore the implications of the Christian faith on their discipline. Geneva has approximately 1,350 students enrolled in its various programs taught by its faculty of nearly 70 members. The college seeks to prepare students to serve Christ and the world in all areas of society, including work, family, and the church. Geneva is a founding member of the Council of Christian Colleges and Universities (CCCU).

 
Position Graduate and Online Enrollment Specialist  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Location Beaver Falls - Staff  
Number of Openings 1  
Salary Range:  
7.65% FICA Yes  
Benefits offered? Yes - View our Employment Page for Details  
Description

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

 

Summary of Responsibilities: The Graduate and Online Enrollment Specialist at Geneva is the on-campus advisor to graduate and online adult degree completion prospective students and the primary operational support for the graduate and online admissions team. The Graduate and Online Enrollment Specialist coordinates and contributes to the success of identifying, recruiting, and enrolling students in Geneva College’s graduate degree programs and online undergraduate degree programs. This position is tasked with customer care to prospective and admitted students, using a high-level of personalization and support through established systems and processes during the admissions cycle. Additionally, this position will execute day-to-day admissions operations in collaboration with the Graduate and Online Enrollment Counselor and other campus departments to ensure successful student entry into Geneva’s graduate and online undergraduate degree programs. This position will report to the Director of Graduate and Online Admissions.

The Graduate and Online Enrollment Specialist serves as a leader in enrollment strategy. As the primary manager for on-campus operations and collaboration, the Graduate and Online Enrollment Specialist holds day-to-day decision-making authority. The Graduate and Online Enrollment Specialist develops enrollment strategies as part of the annual recruitment planning team. This position is responsible for the annual assessment of recruiting effectiveness and opportunities to inform future enrollment activities. In addition, this position assists enrollment leadership in identifying emerging operational strategies for recruitment opportunities.

 

Essential Responsibilities: (These essential responsibilities are those the individual must be able to perform unaided or with the assistance of reasonable accommodation.)

  1. Core Duties:
    1. Represent the College to all external stakeholders in an honest and positive way.
    2. Live and breathe the mission of the College.
    3. Be able to clearly communicate the value of Geneva to prospective students.
    4. Demonstrate exceptional relational skills.
    5. Think constructively and creatively to identify and nurture new enrollment pipelines.
    6. Display a willingness to grow and develop and be challenged in day-to-day work.
  2. Operational Caseload Management

Central to the daily tasks of the Graduate and Online Enrollment Specialist is the management of all enrollment activity related to potential applicants. This activity includes counseling students on admission requirements, financial aid, and introductions to appropriate program staff for program planning and orientation. These duties include:

    1. Serve as the primary on-campus operational support for the graduate and online admissions team.
    2. Serve as the on-campus contact to prospective students and applicants in collaboration with the Graduate and Online Enrollment Counselor and Director of Graduate and Online Admissions.
    3. Provide customer service to prospective students and to applicants in relationship to the admissions process, financial aid, student accounts, and program information.
    4. Provide consistent, accurate, and timely information to recruit for Geneva’s program offerings via phone, text, email, and mail correspondence.
    5. Meet identified enrollment team goals to include lead generation and stage-to-stage conversions, which directly relate to tuition revenue generation and impact the financial health of the College.
    6. Prepare and organize student credentials for program admissions committee.
    7. Provide basic financial aid information to prospective students and connect them with the proper Financial Aid staff member.
    8. Work with program directors, faculty, and support staff to continually develop relationships to ensure prospective students enroll in the appropriate Geneva degree program to meet their education and career objectives.
    9. Utilize the Geneva College CRM system to run required reports and to document daily student contact and interactions.
    10. Partner with Admissions Operations team and Marketing and Communication team on development and management of communications plans for prospective students and applicants.
    11. Create and maintain good working relationships with other departments at Geneva and external organizations to promote Geneva’s programs.
  2. On-Campus Recruiter and Event Manager
    1. Schedule, promote, and lead individual and group informational events for prospective students, on-campus and virtual, to answer questions and secure student commitments to start a program in a selected term.
    2. Coordinates Financial Aid presentations with input and guidance from the Financial Aid staff.
    3. Represent Geneva at fairs, conferences, or other events to promote and recruit prospective students, as needed.
  3. Performance, Decision Making, and Development
    1. Participate in the annual review process, to be reviewed on the ability to successfully recruit students and meet enrollment targets.
    2. Take on additional areas of responsibility and decision making, based on professional experience, aptitude, and interest.
    3. Participate in the development track, which will reward high-performing staff and provide opportunity for professional growth.
    4. Assist the Director of Graduate and Online Admissions in the development, implementation, and analysis of recruitment strategies for assigned programs.
  4. Other Duties
    1. Attend meetings, trainings, and other professional development opportunities as directed.
    2. Perform other duties as assigned.
 
Position Requirements

Exhibits behavior that is consistent with and supportive of Geneva’s mission, vision, core values, and standards of conduct:

  1. Geneva Mission Statement: Geneva College is a Christ-centered academic community that provides a comprehensive education to equip students for faithful and fruitful service to God and neighbor.
  2. Vision Statement: Geneva College will inspire students to integrate faith in Christ into all aspects of life in the real world, and to serve faithfully within their callings for Christ and Country.
  3. Core Values:
    1. Serve with grace
    2. Pursue Godly wisdom
    3. Foster academic strength
    4. Engage culture faithfully
    5. Inspire vibrant hospitality
    6. Honor one another
  4. Standards of Conduct: Employees of Geneva College will affirm upon hire, and annually thereafter, their promise to abide by the College’s Standard of Conduct Policy. All employees must conduct their personal affairs so there can be no opportunity for unfavorable reflections upon the Christian beliefs and mission of the College, either expressed or implied. It is expected that employees will conduct themselves in a manner consistent with biblical standards, values, and character. These standards of personal conduct do not apply to family members and/or friends of the employee.

 

Job Requirements:

  1. General: Individuals must possess the knowledge, skills, and abilities listed or are able to explain and demonstrate that they can perform the essential responsibilities of the job, with or without reasonable accommodations to safely perform the essential responsibilities of the job.
  2. Physical: Must be able to perform the following: talking, hearing, and seeing. Must have sufficient manual dexterity to be able to operate all office equipment. Must be able to lift 20-30 pounds. Must be able to set up and take down displays and promotional booths.
  3. Confidentiality: Individuals must recognize that management of data, including personal information, grades, budgets, programs, and policies is necessary to the operation of the College. Such information must be kept private and confidential for the protection of the College and to obey Federal and/or State laws. Should there be doubt as to whether a certain matter is to be protected, it should be discussed with your supervisor before making a disclosure.
  4. Mental: Must be able to reason, analyze, prioritize, conceptualize, make judgments, and solve problems.

 

Qualifications:

  1. Minimum:
    1. Education: Bachelor’s degree
    2. Experience: 1-2 years of relevant experience
    3. Character and Values:
      1. Demonstrated affinity to the mission of the College.
      2. Natural communicator and relationship developer.
      3. Willingness to grow, develop, and be challenged in day-to-day work.
    4. Skills and Abilities:
      1. Demonstrated written and verbal communication skills.
      2. Ability to effectively present Geneva’s value proposition to audiences of up to 100 people.
      3. Must have a valid driver's license and insurable status and be willing to travel off campus.
      4. The position of Graduate and Online Enrollment Specialist is critical to financial sustainability and success of the College. As such, successful candidates must demonstrate a natural drive to perform and meet enrollment targets.
    5. Christian Commitment: An eligible candidate must be a thoughtful and articulate Christian and an active member of a Protestant evangelical Christian church. Preference will be given to candidates who support and have an articulate understanding of the Reformed faith. The individual must understand and support the College’s “Foundational Concepts of Christian Education” by expressing an evangelical Christian profession of faith and demonstrate the ability to integrate a Christian perspective in their work.
  2. Preferred:
    1. Education/Certification: Currently possess or actively pursuing a master’s degree in a related field.
    2. Experience: 2-4 years of relevant admissions work experience.
    3. Skill/Abilities: Experience with Slate CRM and Jenzabar Student Information Systems.
 
EOE Statement Geneva College does not discriminate in hiring or in terms and conditions of employment based on an individual's race, color, sex, age, disability or national origin. As a Christian college rooted in the evangelical and Reformed tradition and governed by the Reformed Presbyterian Church of North America, compliance with Geneva's Christian views is considered a bona fide occupational qualification under Sections 702 & 703 of Title VII of the 1964 Civil Rights Act as amended, and will have a direct impact on employment consideration.  

This position is currently accepting applications.

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