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Title

Job Navigator 

Position Job Navigator  
Location Admin Building  
Department Stability Services  
Full-Time/Part-Time Full-Time  
Job Type Regular  
Level of Education College degree in human services field may substitute for six months of experience.  
Shift Days  
Description

Position Summary: The Job Navigator works with persons who have experienced intimate partner and sexual violence (IPSV), and who have experienced a number of barriers to employment. Working with individuals and families in HRM's Shelter and Safe Homes Strong Communities program, the Job Navigator works to remove barriers to employment that commonly arise in IPSV victimization, including interrupted work history due to controlling nature of partner, poor work performance due to injury or distracted thinking, PTSD reaction creating sensitivity to constructive feedback, mental health and substance abuse issues as a result of coping with IPV, and poor attendance due to court, healthcare visits, and attending to traumatized children. The Job Navigator is primarily responsible for assessing and evaluating participant job readiness, skills, and interests, while educating and assisting participants in the employment search process. The Job Navigator assists with the application process, completes skills assessments and helps survivors identify and problem solve barriers. The Job Navigator employs a variety of office and field activities, like meeting participants at job fairs and at workforce development partner agencies, to meet the needs of individuals. A working knowledge of training, education and employment opportunities is a must, as this position compiles related documentation and completes various educational sessions to build the skills needed for obtaining/searching for employment. In addition, this position is responsible for maintaining and building employer and training programs database that have been screened by HRM's victim supportive standards. Participants in the program have all experienced complex traumatic events that shape how they interact with the people around them. The Job Navigator must have a firm understanding of trauma, the effects of trauma, engaging traumatized people, and must be comfortable working in a Voluntary Services program model.

COVID Policy: House of Ruth pledges to maintain a safe and healthy workplace for our staff, the clients we serve, and the public. Therefore, effective on September 15, 2021, House of Ruth MD will require proof of vaccination against COVID 19, or weekly proof of negative COVID 19 test.

Standard Schedule: Standard hours for this position are Monday- Friday, starting between 8:00am-10:00am and finishing between 4:00pm-6:00pm. Flexibility to provide off schedule hours as needed to attend to critical work activities (attend job fairs, coordinate on site skills classes, meeting with participants with schedule conflicts, etc.) is expected up to 10% of the time. This position is based on site in HRM Emergency Shelter location in Baltimore City, Maryland, with service to Baltimore County as well.

Primary Responsibilities:

  • Assess participant employment, training and/or skill barriers to determine employment and educational needs, including job readiness, marketable skills, and career interests.
  • Create individualized service plans for workforce improvement and housing stability with goal timeline for completion. Coordinate this plan with participant's strength-based/solution-focused individualized service plan created with Service Coordination staff.
  • Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs including but not limited to uniform/training fees, certifications, trainings and other opportunities to remove barriers to employment.
  • Provide education, mediation and advocacy with employers on the client's behalf to develop a workable plan to obtain and or maintain employment safely.
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. Employment temp agencies, Employers, Job Fairs, Maryland New Directions, Baltimore Outreach Services, etc.) with appropriate releases of information.
  • Assist program management in compiling necessary statistical data and narrative for grant reports and applications.
  • Apply knowledge around employability to educate clients of their rights and responsibilities.
  • Work with participants to clearly identify support people in the participant's life and how they might contribute to the participant achieving goals.
  • Guide and support participants to increase self-sufficiency skills, safety, education on IPSV, and problem solving.
  • Educate immigrant participants on American processes and systems including teaching self-advocacy skills and advocating on behalf of participants when necessary to achieve participant goals. Arrange for interpretation services as necessary.
  • Coordinate participant's use of agency and community services to provide comprehensive and unduplicated services that maximize participant success, including organizing team meetings as necessary.
  • Visit participants in community environments that have been determined to be safe, including job training sites, job fairs, and occasional home visits.
  • Participate in Safe Homes Team meetings and make recommendations concerning individual eligibility for employment.
  • Coordinate with the Prince George's/ Montgomery County based Job Navigator to build and maintain an employer and training programs database that focuses on trauma informed and victim supportive criteria.
  • Provide relief and back-up coverage in Shelter during emergency and urgent situations.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

 
COVID Policy  
Benefits Medical Insurance Prescription Plan Dental Insurance Vision Insurance Paid Time Off Life Insurance Retirement Savings and Planning Employee Assistance Program  
EOE Statement House of Ruth Maryland is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristics as outlined by federal, state, or local laws.  

This position is currently accepting applications.

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