POSITION SUMMARY
Reporting directly to the Director of Hospitality, the Events Server will be responsible for providing world-class service to our patrons during private experiences and events. Additionally, they will work in tandem with the culinary team to present, inform, and serve seasonal menu items. This position will support the setup and cleanup of events, ensure all event necessities are accounted for and clean, serves guests in a professional and kind manner, and helps maintain cleanliness in the winery's public spaces.
Essential Duties and Responsibilities
- Serving all food courses and beverage items to the guest in accordance with event requirements
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Timing the service of courses to correspond with the dining pace of the guests
- Set dining tables to established standards and remove any dinnerware, glassware, flatware and linens that do not meet cleanliness and appearance standards.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Work harmoniously and professionally with other event servers and supervisors.
- Responds to guests' questions regarding the menu and has knowledge about ingredients and varietals
- Collaborates with other event servers to ensure optimum service to all guests; courses delivered in a timely and coordinated manner; proper silverware and glassware with each course, etc.
- Maintaining cleanliness and condition of the work areas and equipment
- Performing other duties as assigned which may include assisting with set up and/or break down
QUALIFICATIONS
- Two-Four (2-4) years' experience working at a winery, wine-related business, luxury hotel in food and beverage service, and some basic wine knowledge.
- High school diploma or equivalent and/or experience in a hotel or a related field.
- Must be at least 21 years of age.
- Must have nights and weekend availability
- A true desire to satisfy the needs of others in a fast paced environment.
PREFERRED QUALIFICATIONS
- Previous experience working at a winery, wine-related business, luxury hotel in food and beverage service, and some basic wine knowledge.
- Previous experience in fine dining
- Experience with Forbes Travel Guide standards
SAFETY DUTIES AND RESPONSIBILITIES
Accident prevention is of utmost importance in all phases of job responsibilities.
- Follow all company policies and procedures including job safety, safety rules and regulations.
- Assist management to provide safe and healthy working conditions at all times.
Immediately report all unsafe conditions, work-related accidents, and illnesses to Safety Manager and your supervisor.
We invite all interested candidates to apply, even if you are unsure about whether you meet all the listed qualifications. Opus One Winery is looking for motivated, passionate, curious individuals who believe in our Core Values and Mission.
CORE COMPETENCIES
- Collaboration - Reaches consensus about goals and methods for completing projects or tasks.
- Growth & Potential (A Great Place to Work) - Displays an ongoing commitment to learning and self-improvement, with particular emphasis on developmental areas that are job and/or organization-relevant.
- Integrity & Trust - Personally models behaviors that underscore the importance of honesty, truth, respect, and fairness in interpersonal relations; creates a supportive work environment.
- Job Performance - Displays specialized and/or in-depth skills, knowledge, or judgment associated with the position.
- Growth and Potential - Displays an on-going commitment to learning and self-improvement, with particular emphasis on areas of development.
- Reliability & Time Management - Arrives at work and/or meetings on time, ready to take action on responsibilities.
- Stewardship - Promotes and supports the individual and collective well-being of everyone at Opus One.
- Workplace Safety - Complies with all workplace safety regulations, including cybersecurity.
OUR COMMITMENTS
SUSTAINABILITY: Opus One Winery is committed to doing its part to ensure a sustainable future and improve the environmental well-being of our community. We will continue to ensure minimal impact by continually evaluating our environmental performance and working to improve our program whenever necessary with integrity and purity of focus.
COMPENSATION: Base Compensation Range: $18.00 - $28.00 USD hourly*
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Opus One Winery is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.
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