We know what you're thinking. "What kind of name is IncredibleBank?"
Well, we're glad you asked.
With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.
At IncredibleBank, we're all about ICE. What's ICE? ICE stands for Incredible Customer ExperienceTM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking. Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.
So - how can you help us live up to our name?
About the Role
We are eager to discuss the prospect of you joining our team as our next incredible team member!
This position reports to the SVP Senior Credit Officer and can be located out of our IncredibleBank branch location in Middleton, WI or Wausau, WI and allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own! Duties and responsibilities may include:
- Provides guidance to the credit team/s responsible for analyzing and documenting the repayment ability of current and potential borrowers in the Bank’s Consumer, Commercial, and National lending verticals.
- Demonstrates ability and retains independent decisioning authority to restructure the terms and conditions of requested loans in order to protect the Bank and its portfolio.
- Has independent decisioning/approval authorities to commensurate with the breadth and scope of the portfolio (number and dollar amount) for which it has primary responsibility.
- Drives a high level of independent decision authority for the Bank to include independent loan approval authority.
- Drives decisions regarding staffing, budgets, and/or goals to align Central Decisioning and Commercial Decisioning with the company’s strategic objectives for consumer, commercial, and national lending verticals.
- Demonstrates the ability to prepare timely, accurate and comprehensive Credit Memos on the Bank’s most complex loan requests.
- Recommends departmental policies, practices and procedure to the Senior Credit Officer (SCO)that have a significant impact on the Bank.
- Identify and report Loan Policy Exceptions to SCO; reviews and recommend changes to loan policy guidelines that adapt to changing business needs and credit environment while complying with regulatory guidance, rules, and examination action plans.
- Ensure proper risk rating on all loans under its authority.
- Serves as a member of Credit Review team; proceeds with any changes during the quality control(QC) process as appropriate to maintain favorability in the credit portfolio.
- Serve as a member of the commercial, national, specialty, and SBA Loan Committees as needed.
- Oversees all Consumer, Commercial, and National/Specialty Loan decisioning processes,exception review/approvals, maintenance, and training.
- Oversees all Appraisal/Evaluation/Environmental review processes and approvals.
- Provides ongoing training and mentorship for the consumer, commercial, national, and central decisioning processes. Recommends best practices and provide training and information sessions to Credit Analysts on new initiatives and procedures.
- Utilizes in-house data analytics and local, regional, national and global market trends to prepare comprehensive reports on credit risk for various audiences including but not limited to executive management, Board of Directors, auditors and state/federal examiners.
- Ensure Credit Department is meeting all established Service Level Agreements (SLAs).
This is a regular full-time salaried exempt position, averaging approximately 40 hours/week. Schedule may vary between the hours of 8:00 am to 5:00 pm CST Monday through Friday.
Intermittent travel may be expected, based on business needs.
This position will work on-site at our IncredibleBank branch location in Middleton or Wausau, WI.
About You
You do what is right over what is easy. You don’t settle for good enough. You’re driven to learn and grow. You recognize your impact on the customer experience, regardless of your role.
Those attributes are just a few things our incredible employees have in common.
And, if you are looking for an opportunity to join an innovative team, we’d be so excited to learn a little more about you and your interest in joining the team! Our recommended and preferred qualifications are:
- Four-year degree from an accredited University or equivalent industry training or experience related to commercial lending, commercial credit underwriting, or central decisioning within the financial industry.
- To perform this job successfully, an individual should have 10+ years of commercial underwriting experience; analyzing corporate financial statements for credit and financial worthiness.
- 3-5 years of prior experience decisioning commercial credit requests; in addition to other business verticals like SBA, Home Lending, specialty/niche lending programs, etc.
- Superior knowledge of all phases of effective credit administrations, policies and procedures,commercial lending and/or real estate lending processes, and analytical practices.
- 3-5 years of prior leadership and coaching experience.
- One or a combination of the following liceenses is preferred, but not required: CPA, CBA, CIA.
About Our Benefits and Compensation
Our promise of ICE extends to our employees as well. Our employees are our greatest asset, and we strive to show our appreciation by offering top-tier benefits and, dare we say, more than competitive compensation that we’re willing to discuss up front.
And we are constantly evaluating and improving our benefits. In fact, eligible employees receive over 30 days off per calendar year! That includes 18 days of PTO to begin, PLUS an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays.
Check out our total rewards package at: https://incrediblebank.mybenefitsapp.com/
About the Company
IncredibleBank first started in 1967 as River Valley Bank with a single location in Rothschild, WI. And we may have strong roots in community banking, but IncredibleBank wasn’t awarded as one of America’s Most Innovative Banks by the Independent Community Bankers of America for our popcorn Fridays. Though we do love free popcorn...
We strive to stay on the leading edge of banking technology with the goal providing the best, simplest way for our customers across the country to do their banking. But if our customers need us, they can pick up the phone and talk to a real person. And that’s what makes us America’s first national online community bank. And who doesn’t love the idea of a national community?
Today, IncredibleBank is a $1.9 billion-asset institution that has grown to 16 brick-and-mortar locations with customers in all 50 states. But we know that as an employer, it’s less about size than it is about culture. That’s why we’re especially proud to have been certified as a Great Place to Work.
Learn more about our Great Place to Work engagement results here: https://www.greatplacetowork.com/certified-company/7022621
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