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Title

Banquet Porter (On-Call) 

Description

Pay Range: ($22.03-$27.54/hourly compensation)

Come LIVE Kahala and join the Kahala Ohana! We are a #luxuryhotel and #resort, nestled between the serenity of gently lapping waves on a lovely white sand beach and a prestigious private golf course that host an annual PGA Tournament, all within the quiet Kahala Community. The Kahala Hotel & Resort is on the forefront of making changes in hospitality with our KISCA (Kahala Initiative for Sustainability Culture and Arts) Program and ownership's commitment to supporting the UN's SDGs. Our colleagues are in large part our #brand and we are looking for individuals to join us to ensure that guests will create treasured memories here with a longing to return to The Kahala Hotel & Resort.

Job Summary:

To set up, break down banquet and convention functions, including banquet props and deco; cleans and maintains all areas and equipment used for banquet functions in accordance with the hotel high standards of quality; may operate motor vehicle for banquet pick up and delivery.

Essential Functions:

  • Breaks down all meeting rooms where meetings have concluded and returns items to storage closet so the room will be available to re-set for the next function.
  • Sets up all meeting rooms and banquet function to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials weighing up to 50 lbs. such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.
  • Replenishes foods of buffet lines and pupu tables. Assists cook with bringing foods back to kitchen. Clean back areas (bussing areas) for all events.
  • Sets up all audiovisual equipment for events.
  • Communicates with the supervisor verbally and through written communication throughout the shift to ensure proper notification and follow through on assigned tasks.
  • Maintains established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Keeps storage areas neatly organized.

Additional Duties and Responsibilities:

  • Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department
  • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
  • Respond to guest questions. Provide guest assistance, direction and information as requested when working in public areas.
  • Performs any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
  • Performs a variety of other duties as assigned, such as dining room steward responsibilities, cleaning up spills, or special guest requests.

Required Experience, Education and Training:

  • Previous banquet porter experience preferred.
  • Prior hospitality experience preferred.
  • High School Diploma or General Education Diploma preferred.

Licenses/Certifications:

  • Certification of tuberculosis clearance required.
  • CPR and Standard First Aid Certification preferred.
  • Ability to obtain Hawaii Liquor Commission (yellow) Card.
  • Ability to complete HAZCOM/MSDS training.

Mental Capacity & Organizational Skill Requirements:

  • Knowledge of various set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).
  • Knowledge of various equipment such as projectors, movie screens, coffee urns, food warmers, etc.
  • Ability to pay attention to detail, work in a fast paced environment, handle multiple tasks, and have a high level of patience.
  • Ability to multi task. Complete current task while reviewing the next task due.
  • Ability to recognize and remember additional supplies may be needed while still in the process of completing the existing task.
  • Ability to work in a fast paced environment coupled with being able to be cordiale, polite and professional with fellow co-workers and guests.
  • Sorting and racking glassware, chinaware and utensils.
  • Communication Requirements:
  • Ability to understand verbal and written English sufficient to understand verbal job requests from the supervisor and guests

Physical Requirements:

  • Ability to stand/walk for up to 7 hours and sit 1 hour a day.
  • Ability to occasionally perform repetitive hand motions.
  • Ability to frequently lift/carry a maximum of 50 pounds
  • Ability to grasp, bend, lift, and/or carry, or otherwise, move or push/pull goods on a hand cart/truck weighing a maximum of 500 lbs.
  • Ability to lift and move multiple tables, chairs and podiums through a crowded room
  • Ability to grasp, bend, lift, carry and/or transport goods weighing a maximum of 30 lbs
  • Ability to occasionally bend, squat, kneel, climb, reach above shoulders.
  • Ability to move throughout the work area while performing the essential job functions.
  • Ability to stand and walk for extended period of time.
  • Ability to occasionally work outdoors.
  • Ability to frequently work indoors.

Other Requirements:

  • Ability to work varying shifts and maintain attendance in accordance with the hotel's attendance policy.
  • Ability to comply with all hotel rules and regulations including policies regarding safety and grooming standards.
  • Must maintain a neat, clean and well-groomed appearance as outlined in the employee handbook.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.

Additional Information:

This posting does not include all duties that may be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description.

 
Position Requirements
  • Previous banquet porter experience preferred.
  • Prior hospitality experience preferred.

Licenses/Certification

  • Certification of tuberculosis clearance required.
  • Honolulu Liquor Commission (yellow) Card required
 
Full-Time/Part-Time On-Call  
Shift -not applicable-  
Position Banquet Porter  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number BAN-24-00004  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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