This role is nonexempt and reports to the Credit Manager.
Credit Department
Reviewing and reconciling Delinquency Activity Report
Monitor accounts - collection calls + letters, payments.
Open and post mail.
Answer phones and service customers with credit questions.
Process all returned checks.
Research past due issues that arise.
COD all past due accounts.
Report past due accounts to the NYS Liquor Authority.
Update customer licenses on NYS Liquor Authority.
Process new customer account applications. Set credit terms. Ensure resale certificates are received.
Directly handle and maintain specific customer accounts as assigned.
Answer and direct the incoming phone lines for entire company as needed.
Customer service.
Reconcile Delivery Driver's receipts.
Scan checks.
Process outgoing mail.
Other duties as assigned.
Required Skills
Well-developed organizational skills.
Above average problem-solving skills.
Customer service experience
Proficient at Word and Excel
Excellent average oral and written communication skills.
Above average interpersonal skills.
Education and Experience
Minimum of a high school diploma or equivalent, some college preferred.
Salary Range
Nonexempt : $46K-$50K Annual
Physical Demands
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.
While performing the responsibilities of this job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to sit, stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Work Environment
While performing the responsibilities of this job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job. The noise level in the work environment is usually quiet to moderate.
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