Are you an administrative coordinator who is passionate about people? Are you looking for a job where you'll enjoy excellent benefits and the chance to make a difference in your community? Then join the I Am Boundless, Inc. team!
We are a fast-growing nonprofit organization committed to building a world that realizes the boundless potential of all people. For more than forty years, we've provided people with intellectual and developmental disabilities and behavioral health challenges the support and services to thrive.Our person-centered approach to care celebrates people for who they are and empowers them to become active participants in the communities where they live, work, and play.
Will you join us? Apply today!
Boundless Benefits
Working for Boundless has many perks.We treat our team like family and offer advantages that allow you to focus, thrive, and grow. Why Boundless?
- Excellent benefits include no-costdental, vision, and life insurance.
- A Boundless sponsored $150 deposited into your flexible spending plan.
- 80 Hours paid time off.
- Student loan forgiveness through the Federal Public Service Loan Forgiveness Program.
- Scholarships geared towards professional development and continued education.
- Career growth opportunities.
First: Monday- Friday 8 am - 4:30 pm - some additional hours may be required
I Am Boundless, Inc. provides programs, services, and supports to individuals with intellectual and developmental disabilities and/or behavioral health challenges. From residential and employment assistance to academics and social engagement, our person-centered approach to care celebrates each individual and encourages them to become active participants in the communities where they live, work, and play.
Summary/Objective
The administrative coordinator position is responsible for overall office activities for Parent Directed Program (PDP), including mail, mailings, supply orders, scanning of documents, and general clerical activities for PDP.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Conducts training sessions for families and staff in the Anywhere software process.
- Trains approximately 1-6 individuals per month, either in-person through office appointments or remotely over the phone.
- Allocates at least one hour per person for comprehensive training sessions.
- Updates Advisor and files as necessary.
- Distributes training forms via DocuSign, managing approximately 158 DocuSign per month for staff members and families.
- Sends out Annual Packets and Budget Sheets (if required) to approximately 70-90 individuals monthly.
- Retrieves and downloads all individual served related information and files it in electronic filing system.
- Sends out New Hire emails to staff members, onboarding approximately 34 individuals monthly.
- Provide ongoing Anywhere softward support to families and staff members.
- Address issues such as resetting passwords, answering queries, and troubleshooting problems.
- Distributes software training videos to enhance user understanding.
- Manages software updates, ensuring effective troubleshooting and communication updates.
- Receives, sorts, and distributes mail to Boundless PDP staff persons.
- Participates as needed in special department projects.
- Reviews electronic documentation for accuracy and completion.
- Reviews Individual Service Plans (ISP’s) prior to the start of services and enters goals and outcomes into the electronic system.
- Scans employee and client documents into the electronic filing system.
- Enters new families and employees into PDP’s database.
- Communicates with PDP families and routes to appropriate person for follow-up.
- Communicates Medication Administration to families and files the MAR’s.
- Assists with front desk coverage when needed.
- Enters new family email addresses into the system for Family Support.
- Cross-trained on Family Support to back-up when staff are on leave.
- Adheres to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and /or accreditation entities, ect.
- This job operates in a professional remote environment. Meetings and visits to Boundless campuses and other locations may be required on occasion.
Education, Skills, Experience and Requirements
- High school diploma or equivalent.
- At least three years of previous experience in administrative assistance and coordination.
- Excellent working knowledge of all Microsoft Office software.
- Experience with Advisor and Gatekeeper preferred.
- Experience with people with intellectual, developmental disabilities, autism or other complex needs a plus.
- Proficient in using communication tools and platforms.
- Familiarity with training methodologies and techniques.
- Ability to adapt to a flexible schedule, including both in-person and remote training sessions.
- Valid driver's license and insurable driving record, if applicable.
Competencies and Attributes
- Interpersonal skills
- Organizational skills
- Attention to detail
- Communcation proficiency
Additional Eligibility Qualifications
- Must be able to function independently and have flexibility, personal integrity and the ability to work effectively with consumers and other staff.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile people within the facility.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen, and health screen as applicable for the role.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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