Case Management Director needed for full-time, permanent position in New York City.
The Case Management Director will be responsible for oversight of the agency's role in the New York City Aging Case Management contract, ensure compliance with funding source and agency protocols and procedures. The Case Management Director will focus on providing high level support, coordination and administration of the Case Management Program and coordinator with three subcontracting partners.
Will:
- Supervise three Case Management Supervisors, the Intake Case Management Supervisor/Intake Worker
- Arrange for Intake activities in absence of Case Management Supervisor/Intake Worker;
- Review problem cases and provide direct services with Case Management Supervisors and case management staff as needed;
- Meet quarterly with the sub-contractual administrators to evaluate the collaboration and success or challenges of services;
- Develop, monitor and expand linkages to community resources and improve outreach to underserved populations;
- Plan and implement outreach efforts
- Develop new and innovative programs, activities, and services to meet the ever-changing needs of the members;
- Ensure follow-through on program plans, ongoing program development and evaluation;
- Provide leadership and direction to direct reports
- Recruit, hire, supervise and develop assigned staff
- Provide individual supervision for Case Management Supervisors
- Coordinate training programs for new staff and identify training needs for current staff;
- Provide supervision and coaching with an enthusiastic, positive and motivated attitude; Supervise and develop assigned staff; and ensure that staff are oriented to respective roles within program structure;
- Provide individual supervision for CM Supervisors on a bi-weekly basis or more frequently as needed.
This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental, Visions, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits.
Annual Salary: $90,000-$95,000.
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Requires LMSW, 3 years supervisory experience, plus 2 years of experience providing case management services to the elderly population. Bilingual, Spanish speaking preferred.
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