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Behavioral Health Assistant 


Are you looking for an amazing opportunity to “make a difference”??
Do you have a strong work ethic with a desire to help those most in need?
Then look no further…...


Community First Health Centers is growing and we are looking for an exceptional Behavioral Health Assistant to join our team! This is a part time opportunity available within our medical clinic setting under the direction of our Behavioral Health Program Manager.

The ideal candidate for this role will be dedicated, detailed and a team player. Under the supervision of the Behavioral Health Program Manager, you’ll provide initial and subsequent assistance to patients seeking care by performing several clerical functions including collecting patient information, updates required for entry and care, identification, financial statistics and personal information. This position will be housed out of our New Haven medical facility located at 58144 Gratiot Avenue but flexibility is required to trave lto our other locations (Port Huron or Algonac) as needed/directed.


Daily responsibilities of our Behavioral Health Assistant may include:

  • Answer telephone calls politely and professionally, screen and forward appropriately
  • Greet clients and assist with any questions/concerns
  • Ability to build rapport with client(s), paying attention to detail and providing excellent customer service through positive, professional interaction; inform of behavioral health services available
  • Schedule/update client appointments correctly paying close attention to detail
  • Assist patient(s) at check in/out, collection of copay(s), receipt(s) and with billing or insurance issues if one should arise
  • Accurately enter and update any new information into patients’ account utilizing computer system including demographic and insurance information
  • Verification of client identity with driver’s license/valid identification; verification of client insurance per Agency policy and procedure and obtain insurance authorization(s) as needed
  • Scan all necessary forms into patients’ electronic health record paying close attention to detail for accuracy
  • Draft, process and mail letters/information to patients as needed/directed
  • Assist with program review(s) and/or audit(s) as needed/directed
  • Perform advocacy for patient(s) and at times be an advocate for broader social cause(s)
  • Provide education on issues of behavioral health to service recipient(s), families, members of the community and/or staff
  • Assist in the development, integration and integrity of services into the clinical delivery model of the Agency, our communities and partnering hospital(s)
  • Participates in quality improvement activities/initiatives as required
  • Attend meetings, seminars, workshops and/or conferences, as needed for professional development and/or on behalf of Community First Health Centers
  • Other duties as assigned




This is a part time opportunity; up to 16 hours per week.

Hours will be gained predominately 830a-5pm Monday thru Friday but some flexibility is needed based on business demands.



Why work for Community First Health Centers?
We offer a competitive compensation and benefits package including;
• Bi-Weekly Competitive Pay
• 403(b) Thrift Savings Plan; 2% (up to 7%) annual salary employer contribution whether you participate or not!
• Generous Holiday and Vacation time
• Professional growth opportunities/cross training
• Employee Recognition and Assistance Programs



Community First Health Centers: Improving the quality of life for our community!!

Position Requirements

• Enrolled student in an accredited college/university working towards a degree in social work, psychology or human services preferred
• Relevant work experience performing a variety of clerical/administrative functions
• Experience with an electronic health records system
• Above average computer proficiency including experience with the Microsoft Office suite
• Reliable transportation with current auto insurance
• Valid State of Michigan driver’s license in good standing

Full-Time/Part-Time Part-Time  
Location Port Huron HHC  
About the Organization Community First Health Centers is a non-profit, Federal Qualified Community Health Center. We have been providing health care services through our nation's health center program since 1975. We service Macomb and St. Clair counties with offices in Algonac, New Haven & Port Huron. While our focus will always be on the underserved, our doors are open to the entire community in which we practice. Our mission is to provide high quality, patient centered health care that is respectful, compassionate and accessible to all members of our community. Our care is customized to each patient and offered in a 'patient first' atmosphere with exceptional customer service.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

Apply Now


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