Share Email Opening Title Guest Service Cash Operations  Full-Time/Part-Time Full-Time   About the Organization The Fort Sill Apache Tribe has several organizations including: Apache Casino Hotel is known as one of the premier and friendliest gaming properties in Southwest Oklahoma. Since it's opening in 1999, the property has seen continual growth in both gaming and non-gaming assets. The property currently offers over 860 slot machines, 9 table games, a luxurious 132 room hotel with 225 occupancy banquet space, two delicious restaurants, coffee shop and a convenience store. The newest addition to this very successful property is the 1,200 seat multi-purpose Event Center. Featuring top of the line finishes and offering a venue for local, regional and national concerts, banquets, trade shows, expos and much more. The Apache Markets are full service convenience stores. We have 2 locations: Lawton, Oklahoma and Anadarko, Oklahoma. Apache Homelands is a full service casual dining restaurant and smoke shop in Deming, New Mexico. Full Time Positions with Apache Casino Hotel Include the following benefits: • Health Insurance • Vision Insurance • Dental Insurance • Life Insurance • Optional Disability Insurance • Generous 401K Program • Paid Time Off • Quarterly Bonus Program • Discounts • Team Parties And more!   Description Essential Functions Initiate jackpots and pay them out as long as not acting as verifier of jackpots over the amount specified in Policies and Procedures. Ensures the integrity and overall accuracy of the Cage department including the daily reconciliation and reporting of all variances in excess of $10.00 dollars or more, report timely and accurately in accordance with internal control procedures. Ensure access to the cage and count room areas are by authorized team members only, and that keys to sensitive areas are properly controlled. Monitor and maintains compliance with NIGC, MICS regulations, casino and department policy and procedures. Assist with the Players Club, member cards, promotions Count if not sole recorder Title 31 Certification and knowledge Assist with jackpot verifications Stock and prep bar Serve food, alcoholic and non-alcoholic beverages in accordance with internal policies and external regulations and/or laws. Casino and grounds housekeeping Assist with the Drop Portray a positive attitude under all circumstances, understand and represent the core values of Warm Springs Assist with lost and found items, including recording descriptions - people and incidents Understand and comply with the Eye, Hi, Goodbye program. Must be able to obtain and maintain a Fort Sill Apache Gaming license. Regular attendance is required. Casino and live the mission of always providing exceptional service. Assume responsibility for the safety and wellbeing of guests and fellow team members, ensuring compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols Perform other related duties as may be assigned by reporting supervisor Due to the cyclical nature of the casino/hospitality industry, team members may be required to work varying schedules in order to meet the business needs of Warm Springs Casino. There is a reasonable expectation you will be scheduled on duty and/or 'on-call' days, evenings, graveyards, holidays and/or weekends. Core Competencies Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations Maintain a neat, clean, and well-groomed appearance. Uniforms must be clean and pressed at the beginning of each shift and be in compliance with the uniform policy. Ability to maintain a calm demeanor during stressful situations Understand and comply with the Eye, Hi, Goodbye program Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members Ability to operate various types of equipment used in your department, for example personal computers, tablets, printers, copy machines, telephone, photo identification systems, POS, Kiosks, one and two pockets counters as well as coin sorters. Ability to work as a team and/or alone   Open Date 4/1/2024   Exempt/Non-Exempt Non-Exempt   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. However, qualified Fort Sill Apache Tribal Members will be given preference as allowed by law. This ad in not a waiver of the sovereign immunity of the Fort Sill Apache Tribe or its entities.   Position Requirements High school diploma or GED certificate. Two years Cash handling/accounting experience. Oversees accounting activities in the Cage, Drop and Vault in accordance with all approved policies, procedures and internal controls. Must work effectively with guests, team members, and regulatory agency personnel and no criminal history Skills and abilities to work with personal computers, access control card systems, gaming devices, cleaning equipment, point of sales systems, liquor dispensing systems and cash control policies Strong written and oral communication skills required for effective communication and the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Strong customer service, oral and written communication skills Able and Food Handlers Certificate Must obtain and maintain a gaming license   Location Anadarko, OK   This position is currently not accepting applications. 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