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Sr. Program Data Analyst – National Guard Recruit Sustainment Program 

Category Analysis  


Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to make the programs we execute more efficient for the people our programs serve. IGH has a national and international program staff and a corporate headquarters located in Springfield, Virginia. We are proud of our ability to shape tomorrow while ensuring all active-duty personnel and reservists can carry out their critical missions and tasks today.

Job Description

Interactive Government Holdings (IGH) is seeking qualified, trained and capable individual to serve as the Sr. Program Data Analyst - National Guard Recruit Sustainment Program.

The Senior Program Data Analyst (SPDA) supports the Recruit Sustainment and Retention Quality Control (RSP&RQC) support services contract. RSP&RQC is a nationwide Army National Guard (ARNG) program aimed at reducing training pipeline losses of Recruit Warriors preparing for Initial Entry Training and maximizing retention of the existing force at every opportunity. This support requires professional administrative quality control services to ensure complete, accurate, compliant enlistment documents and logistical planning support to attend/complete required military training using various automation and information technology systems and platforms. These services are provided at hundreds of locations nationwide and managed at site, state, regional, and national levels. The SPDA is a Key Billet in the Program Management Office (PMO) extracting, analyzing, visualizing, and reporting program metrics, trends, and data from various systems for deliverable reports, to inform decision-making, build efficiencies, and enhance overall program success through data-driven insights.

Position Requirements

Major responsibilities include (not all inclusive):

Responsible for querying unique data sets from multiple government-hosted systems related to personnel readiness.

Conduct complex analysis to identify trends, anomalies, issues, and root causes.

Supports development and production of deliverable and ad hoc reports using data analysis and visualization software to depict key performance indicators.

Provides support to stakeholders at the RSP Site, Team, State/Territory, Region and National levels with systems utilization and reporting capabilities.

Coordinate and collaboratively work with system users to improve overall data entry quality and standardization of data management processes.

Respond to scheduled and requested reports, including but not limited to Retention Notes Reports, State Retention Notes, Month Disposition Reports, Quick Facts Reports, National Shipper QC Reports, Direct Ship reporting, Performance Metrics Reports, Ship Recommendation Reports, Attrition Reports, Reenlistment Mission Percentage Reports, 90-Day Retention Alerts Reports, Flagged Soldier reports through the use of Retention Management Software.

Gain a deep understanding of program objectives and processes to establish new performance indicators and measurable metrics that provide value-added insight into program status and performance.

Serves as contract lead for utilization and data exporting from Vulcan, Director's Personnel Readiness Overview, REQUEST, Strength Maintenance Management System, SharePoint, and other government-hosted systems and platforms.


Possess or ability to obtain a favorable Tier 1 Background Investigation.

Bachelor’s degree in data science or related IT field, and a minimum of three (3) years of data analysis and programmatic metrics reporting experience.

A minimum of one (1) year of specialized experience with data visualization software such as Tableau or Power BI.

Possess an Expert-level knowledge of MS Excel.

A demonstrated proficiency with the Microsoft Office suite including SharePoint and Teams.

Demonstrated strong analytical skills.

A minimum of one (1) year of experience extracting data from web-based systems and case management software.


Experience delivering data analysis for Military programs.

Experience with military Recruitment and Retention processes.

Graduate degree in data science or related IT field.

Relevant certifications in Tableau, Power BI, and other innovative data solutions.

Six Sigma Green or other Quality Management certification/credential.

At Interactive Government Holdings, Inc. (IGH), health and safety play a vital role in our success. IGH’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.

Interactive Government Holdings, Inc. (IGH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Full-Time/Part-Time Contingent  
Position Sr. Program Data Analyst - National Guard Recruit Sustainment Program  
Close Date  
Open Date 3/30/2024  
Location IGH HQ - Springfield, Virginia  
About the Organization  

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