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Title

Loan Servicing Modification Specialist 

Description

RCN Capital - Elite Commercial Servicing is seeking a Loan Servicing Modification Specialist to join our Loan Servicing team. The Loan Servicing Modification Specialist will be responsible for facilitating modifications on maturing loans while providing courteous, knowledgeable and professional customer service to both internal and external clients.

The ideal candidate will possess excellent interpersonal, oral and written communication skills along with strong organizational and negotiation skills. The ability to perform accurate data input into a variety of software. Knowledge of loan files and documents. Ability to assume responsibility, display initiative, and exercise good judgment and make and act upon decisions with minimal supervision.

Responsibilities:

  • Monitor loan specific information regarding loan maturities
  • Negotiate terms with both investors and borrowers to initiate maturity extensions
  • Respond timely to borrower phone and email inquiries
  • Maintain an active loan pipeline
  • Handle the collection of payments
  • Document loan file regarding all communication and report on collection activity
  • Other duties as assigned
 
Position Requirements

Required Skills:

  • Thorough understanding of loan documents
  • Strong analytical problem solving skills with a thorough knowledge of excel
  • Excellent written and verbal communication skills
  • Proficiency with MS Office applications
  • Ability to multi-task in a fast paced environment
  • Excellent reasoning and negotiation skills
  • Ability to manage multiple priorities
  • Work in a team environment while thinking independently

Required Experience:

  • 1-2 years of experience in Loan Servicing
  • 1-2 years of experience using MS Office applications in a professional environment

Education:

  • High School Diploma or equivalent required
  • Associate's degree in Business, Finance, Real Estate preferred

Schedule:

  • Full time
  • M-F, 9AM-6PM
  • Hybrid work model

We Offer:

  • Competitive benefits including employer-sponsored medical, dental, vision, among other programs
  • 401K with employer match
  • Free food and beverage program
  • Free onsite gym and laundry
  • Many other perks!
 
Full-Time/Part-Time Full-Time  
Shift Days  
Division RCN Capital  
Exempt/Non-Exempt Exempt  
Req Number LOA-24-00009  
Location Hartford County - RCN  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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