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Title

Associate System Engineer - Aviation 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Description

JOB SUMMARY:

  • Provide systems specific support for all model Falcon aircraft to the command center, field service representatives, service centers, vendors, repair agents and/or customers in regards to his/her related systems
  • Provide troubleshooting guidance, answers to technical concerns and questions with regards to his/her related systems
  • Collaborate actively with coworkers and all customer service departments including Dassault Aviation;
  • Monitor system / component failures and usage to identify potential fleet issues

 

PRINCIPAL DUTIES/RESPONSIBILITIES:

  • Provide support to the Command Center, Field Service Representatives, Service Centers, Vendors, Repair Agents and/or Customers to resolve issues including but not limited to AOG support
  • Act as a focal point for all DFJ departments providing input on technical issues related to systems support
  • Attend and/or prepare regular meetings as necessary
  • Review documentation for technical accuracy, spelling, grammar, and readability prior to customer release
  • Validate service bulletins and maintenance procedures with W/H customers and/or DAS facilities on behalf of Dassault Aviation
  • Collaborate actively with coworkers within DFJ Engineering Support and Dassault Aviation
  • Track, monitor, and report findings for special investigations of failed equipment in coordination with Dassault Aviation
  • Support the DFJ model specialist as required for system based technical issues
  • Support the investigation efforts of NFF and DOA parts
 
Position Requirements

MINIMUM REQUIRED QUALIFICATIONS

  • Education
    • BS Degree with emphasis on aviation industry;
    • Equivalent education may be considered

 

  • Experience
    • One year of experience in supporting technical aspects of aircraft

 

  • Skills and abilities
    • Strong troubleshooting skills                                     
    • Multitasking and priority management skills
    • Ability to read wiring diagrams and aircraft schematics
    • Must be fluent in English with excellent written and verbal communication skills
    • Must possess the ability to be a team player with a cooperative and helpful nature
    • Strong computer skills with intermediate proficiency in using Microsoft Office programs   
    • Able to manage standard projects / tasks with supervision
    • Ability to find solutions and/or alternatives/workaround in the best interest of our customers and the company

 

ADDITIONAL DESIRED QUALIFICATIONS:

 

Experience

  • A&P license or equivalent experience strongly suggested
  • Experience with Falcon aircraft or Business Jet Support experience
  • Experience in Customer Support
  • Experience in system/component failure analysis and/or aircraft system maintainability and reliability analysis

 

Skills and Abilities:

  • Familiarity with French Language
  • Knowledge of Federal Aviation Administration (FAA) regulations
  • Knowledge of aircraft systems
  • Knowledge or experience with 3D design software (i.e. CATIA V4/V5)

 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT:

  • Typical climate controlled office environment including a cubicle (workstation), phone, and computer.
    • Domestic and international travel is required when necessary to accomplish the responsibilities of the job (approximately 5-10% travel).
 
Location New Jersey  

This position is currently accepting applications.

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