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Title

Clinical Services Manager 

Category Social Services  
Description

Under the direct supervision of the JFS Director, the clinical manager will be responsible for ensuring all children residing in the agency's group home are connected to and receiving the appropriate clinical services. The Clinical Services Manager will also be available to consult with Children Services Managers on clinical needs and services relevant to any children working with the Children Services Division. The Clinical Services Manager will work in partnership with the Program Manager of the Group Home to provide excellent wrap around services and supports for the children residing in the home. This person will also be responsible for the monitoring of behavioral health related COA and ODMHAS standards, licensing, and certification compliance.

WORKING HOURS:

  • 9-5p.m with the requirement to work 4 days per month on Saturdays and/or Sundays. Flexibility to adjust hours as coordinated by the JFS Director in collaboration with the Group Home Program Manager.

ESSENTIAL JOB FUNCTIONS:

  • Oversee clinical services for all children in the agency's group home. This includes contact and collaboration with Trauma Informed Clinical Providers to ensure compliance with a Qualified Residential Treatment Program (QRTP).
  • Will provide oversight and maintain all sections of the resident's file relevant to medical, mental health and medication compliance, ensuring compliance with licensing and QRTP standards.
  • Will be responsible for coordination efforts relevant to youth attending, medical and therapeutic appointments. May be responsible for providing transportation to such appointments.
  • Will collaborate with the child's Care Coordinator through the assigned Managed Care Plan.
  • Will collaborate with community mental health service providers.
  • Responsible for the development of the resident's Individual Service Plans (ISP) and scheduling and facilitation of all associated meetings relevant to the resident's ISP.
  • Will provide oversight over the Token Economy behavior management program.
  • Responsible for coordinating and participating in bimonthly clinical meetings with all youth in the custody of Portage County Job and Family Services Custody with the goal of ensuring clinical treatment goals are transparent and that when least restrictive placements are supporting, timely step-down coordination and wrap around supports are in place for each youth. Will participate in weekly placement meetings with these youth are on the agenda. Will enhance and provide weekly residential placement reports to the JFS Director, Child Protective Services Administration and Program Manager of Child Protective Services. Will participate in weekly placement meetings with the above-named agency representatives to thoroughly discuss report and recommendations associated with transitional placements.
  • Participate in all schedule Family Team Meetings for residents of the Group Home and youth residing in residential treatment facilities as coordinated by Child Protective Services.
  • May monitor court-ordered supervised visits between child and family members.
  • Ensure the documentation and recording of daily behavior and activities of residents, including sleep logs, critical incident reports, police reports, medical files, visitation sheets, and other required reports, logs, or communications.
  • Identify, develop, and may provide therapeutic opportunities and interventions to address treatment needs of residents.
  • Develop and maintain positive relations with community partners including Family Court.
  • May represent JFS at monthly ICAT meetings.
  • Know and meet ODJFS Rule Requirements and Family First QRTP standards, including training.
  • Keep current in areas of responsibility by attending skill development conferences, seminars, or State-sponsored programs related to Federal, State laws, rules, and regulations.
  • Testify in court proceedings and/or prepare and file court-required child welfare documents, as required.
  • May provide training and service coordination to JFS employees and community partners.
  • Monitor and assure the group home is behavioral health specific and compliant with all state regulations, licensing requirements and COA/ODMHAS standards.
  • Must be able to maintain a flexible work schedule.
  • Demonstrate regular and predictable attendance.
  • Operate a motor vehicle as needed to perform the essential functions.
  • Other duties as assigned.

NON-ESSENTIAL JOB FUNCTIONS:

  • May assist in training new employees.
  • Perform other related Essential and Non-Essential functions as needed.
  • May organize or participate in child/elder workshops.
  • Make speeches to general public and social services agencies.

JOB REQUIREMENTS

Systems:

  • Ability to operate computers for data input and retrieval; proficiency in Microsoft Windows, Microsoft Office, and web browsers (Internet Explorer and Google Chrome), knowledge of CRIS-E, OIES, SACWIS, ODAPS, OWCMS, SETS, CFIS, MUNIS, MITS, BUY-IN, eGateway, eQuil, CCIDS, OCLQS, Time Force, Agency's Digital Imaging systems and other systems as required by program area responsibility.

Equipment:

  • Incumbent operates equipment such as, but not limited to, the following: personal computer, printer, calculator, multi-functional copier, fax machine, shredder, cell phone, camera and children's car seats.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in the position.

    • Adherence to Agency Policies - Adhere to the rules of the agency (i.e. take breaks/lunches when scheduled, clock in/out appropriately, conform to dress code policy).
    • Attendance & Punctuality - Is consistently at work and on time; Arrive at meetings and appointments on time.
    • Attitude & Demeanor - Exhibit a positive and supportive attitude, open and receptive to constructive feedback and direction, exhibit patience and able to control and regulate emotions.
    • Communication Skills - Communicate clearly and informatively using multiple methods and forms of media. Present numerical data effectively.
    • Customer Service - Manage difficult or emotional customer situations. Respond promptly and effectively to customer needs. Solicit customer feedback to improve service.
    • Ethics - Treat people with respect. Keep commitments. Maintain confidentiality. Uphold organizational values. Work with integrity and maintain high standards of integrity.
    • Independent Decision Making - Make correct decisions and stand behind decisions.
    • Initiative - Volunteer readily. Undertake self-development activities. Seek increased responsibilities. Take independent actions and calculated risks. Look for and take advantage of opportunities. Ask for and offer help when needed.
    • Interpersonal Skills - Focus on solving conflict, not blaming. Listen to others without interrupting. Keep emotions under control and use reason when dealing with emotional topics. Remain open to others' ideas and try new things.
    • Professionalism - Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitments; exercise common sense and good judgment about his/her appearance.
    • Teamwork - Balance team and individual responsibilities to help accomplish work goals. Exhibit objectivity and openness to others' views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Support everyone's efforts to succeed.
    • Time Management - Demonstrate the ability to prioritize assignments & effectively schedule time. Complete assignments on time, generate work in an allotted time, and complete work in an accurate and thorough manner.

DIFFICULTY OF WORK

  • Work consists of varied, non-standardized tasks requiring the knowledge of established policies, rules, procedures, and laws.

RESPONSIBILITY

  • Supervisor provides general guidance allowing for the planning of procedures and methods to attain objectives. Errors in work may cause inaccuracies in reports or records resulting in affecting the work of others and affecting the safety and protection of children and elderly.

PERSONAL WORK RELATIONSHIPS

  • Incumbent has contacts with co-workers, other County employees, general public, law enforcement, court authorities, community agencies and schools. The purpose of these contacts is to coordinate departmental efforts and with other County departments and outside entities to help provide a safe environment and protective services for children and the elderly.

PHYSICAL EFFORT AND WORK ENVIRONMENT

Physical Requirements:

  • Incumbent performs active work that may require lifting fifty (50) pounds occasionally. Ability to operate a motor vehicle.

Physical Activity:

  • Incumbent performs the following physical activities: walking, standing, kneeling, crawling, bending, twisting, reaching above shoulders, reaching below knees, talking, hearing, driving and repetitive motions.

Visual Activity:

  • Incumbent performs work where the seeing job is close to the eyes and far away. Peripheral and depth perception are also necessary; Ability to drive at night.

Job Location:

  • Incumbent primarily works in an office environment with no exposure to adverse environmental conditions but frequently travels to locations with possible adverse environmental conditions.
 
Position Requirements

A Master’s Degree from an accredited college in Social Work or another appropriate human services field and experience working in a clinical capacity with youth in either a counseling agency and/or a residential treatment setting; or any combination of training, education, and experience which provides the desired knowledge, skills, and abilities to perform the essential functions of the position. Professional licensure required.

 
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Union or Non-Union Non-Union  
Classified or Unclassified Classified  
Working hours 9-5p.m with the requirement to work 4 days per month on Saturdays and/or Sundays.  
Salary $27.69 / Hourly  
Position Clinical Services Manager  
Close Date  
Post Internal Days 0  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Req Number SOC-24-00002  
Open Date 3/28/2024  
Location Portage County Job & Family Services  
EOE Statement Portage County is an Equal Opportunity Employer. Applicants requiring reasonable accommodation with the application and/or interview process, please notify the person from whom you obtained this application. All applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, medical condition or disability, veteran/reserve/national guard status, genetic information or any other legally protected status.  

This position is currently accepting applications.

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