Title

Service Manager-Route Supervisor 


Description

PRINCIPAL FUNCTION: Support the Branch Manager in the planning, directing and coordinating of all route service activities of the branch and its employees to achieve the sales, service, accounts receivables and profit goals of the branch. Provide training to personnel in all areas of route operations. Maintain daily route service operations.

RESPONSIBILITIES AND DUTIES:

  1. Ensure customers are serviced in a timely and quality conscious manner according to company standards.
  2. Assist in handling escalated customer issues as assigned by branch management.
  3. Ensure that the branch and route operations operate in a safe manner and all company and regulatory practices are followed in areas of DOT, EPA, and Safety-OSHA.
  4. Train Service and Sales Representatives (SSRs) in all areas of responsibilities including customer service, equipment service, companion sales, price increases and resigns and collection management.
  5. Work with branch manager on route issues
  6. Manage customer AR account status
  7. Assist in setting individual Service/Hand-Sales/AR goals of SSRs.
  8. Develop plan with branch management and direct price increases and resigns on routes.
  9. Participate in employee development and assessments with branch management.
  10. Run service routes when required to maintain service levels.
  11. Support other areas of branch operations as directed by branch management.
  12. Make individual revenue contribution as directed by branch management.
 

Position Requirements

Ideal candidate will have proven leadership abilities and be a motivated self-starter.

Some sales experience or sales drive is required. 

Demonstrated customer service skills preferably in similar service industry.

Mechanical aptitude.

Strong organizational skills.

DOT/EPA competency.

 

Full-Time/Part-Time Full-Time  

Exempt/Non-Exempt Non-Exempt  

Reports To  

Supervises Sales and Service Representatives (SSR)  

About the Organization We appreciate your interest in Auto-Chlor System and look forward to discussing our career opportunities with you.

Our company has a 75 year history of providing quality cleaning products, equipment and services to the hospitality, lodging and healthcare industries. Originally founded in 1938 by offering a proprietary, environmentally conscious method to clean and sanitize commercial foodservice utensils, the company and service-reputation quickly grew. Following this earlier innovation, in 1954 Auto-Chlor developed and provided a proprietary method to wash and sanitize these same utensils in an automatic dish washing machine.

Our innovative spirit and dedicated customer-service has allowed us to grow to a national organization with 100 plus locations and more than 80,000 satisfied customers. Our future plans include, aggressive growth in our core customer segments, developing proprietary, state of the art products and equipment and exceeding the quality, service-commitment our customers have grown to expect.

Auto-Chlor is a great place to work. We offer excellent health care benefits (including dental), a progressive paid vacation and holiday program and a generous profit sharing plan. We proactively promote within, providing opportunity to learn the various skill sets that have help set our foundation and will further define our future.  


This position is currently not accepting applications.

To search for an open position, please go to http://AutoChlorSystem.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
Service and Sales Representative (SSR) in MANTECA, CA
Posted on: 4/18/2014
[Apply Now]

Service and Sales Representative (SSR) in FOXBORO, MA
Posted on: 4/16/2014
[Apply Now]

Service and Sales Representative (SSR) in LOS ANGELES, CA
Posted on: 4/16/2014
[Apply Now]

Service and Sales Representative (SSR) in CARLSTADT, NJ
Posted on: 4/14/2014
[Apply Now]

Service and Sales Representative (SSR) in BETHEL, CT
Posted on: 3/18/2014
[Apply Now]


Other Jobs Within 60 Miles
Service and Sales Representative (SSR) in SAN DIEGO, CA
Posted on: 3/12/2014
[Apply Now]

 


AppOne.comTM copyright1999-2013 HR Services, Inc.
Click here for technical assistance.