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Device Monitoring - Medical Assistant  

Category Triage  


This position is responsible for maintaining, updating, reviewing, entering billing and documentation, device interrogations, transmissions and properly updating the patient's charts for all cardiac device monitoring.

The West Valley's leading cardiology group is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.

Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.

  • Competitive wages
  • Uniform/Scrub Allowance
  • Monday - Friday for most positions
  • 7 Company Paid Holidays*
  • Employee Medical coverage option as low as $23.00 per paycheck*
  • Dental & Vision*
  • Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental*
  • 401(k) retirement plan
  • Paid Time Off*
  • Paid Sick Time
  • Employee Assistance & Discount Programs

*Available to full-time, regular employees*


Cardiac Monitoring Devices - all devices and device companies

  • Enroll, transfer, and remove patient profiles as needed for the specific devices.
  • Ensure all necessary patients are participating in Cardiac Device Monitoring.
  • Answer patient questions and concerns to provide the utmost patient care.
  • Attaches transmissions and summary reports to chart.
  • Manage and maintain remote Networks to include, verifying accurate documentation, reviewing transmissions, transmission frequency.
  • Review events to determine if they need to be routed to a licensed provider.
  • Communicate with device representatives as needed.
  • Provide ongoing communication and education with patient as needed.
  • Enter any billing charges as needed and defined by department protocols and procedures.
  • Keep all providers updated in all device monitoring sites to include removing any providers that may have left the Practice or adding in any new prescribing providers.
  • Assist with implanting of SCRM to include: order device per guidelines, block schedule, update excel spreadsheet, prepare necessary information for patients, prep exam room, print invoices and provide to Administration, work with APP Manager as needed.
  • Complete EECP authorization form, contact patients regarding EECP start date and treatment, troubleshoot any machine issues.
  • In office device checks: check daily, enter daily charges, follow up with device reps on missing information and attachments, flags for devices at ERI.
  • Review and address any abnormal Events and Holters by downloading the document in the EMR and notify the physician.
  • Other duties as assigned per the need of the organization and within scope of licensure.

Other daily functions and responsibilities

  • Retrieves and responds to voicemail messages according to department protocols.
  • Attempt call backs for each phone note in the 'Remotes' bucket.
  • Responds to patient questions directly or by researching the correct information, utilizing department protocols and policies, seeking guidance from licensed professional and then respond back to patient in a timely manner.
  • Creates phone notes and routes to appropriate person or department.
Position Requirements


  • Knowledge of Microsoft Office products.
  • Knowledge of HIPAA regulations.
  • Knowledge of medical practice and care.
  • Skill with processing device interrogations.
  • Skill reviewing EKG’s.
  • Ability to maintain confidentiality and professionalism at all times.
  • Ability to work in a fast paced-environment and work well under pressure.
  • Ability to have impeccable time management.


  • Must have successfully completed and graduated from a Medical Assistant program.
  • Minimum of two (2) years’ experience as a Medical Assistant or equivalent education is required
  • Experience working in a Cardiology office required.
  • Experience with reviewing EKG’s.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills and detail oriented.
  • Medical terminology and familiarity with cardiac medications required.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the following physical/work environment functions apply:

  • Sit, stand, walk, talk or hear
  • Type, utilizing a computer keyboard
  • May lift up to 25 lbs.
  • Utilize a multiline telephone system
  • May need to assist patients by assessing the situation and providing or seeking in office or outside assistance while exercising appropriate body mechanics.
Full-Time/Part-Time Full-Time  
Shift Days  
Minimum Education  
Travel Requirements No Travel Requirements.  
Exempt/Non-Exempt Non-Exempt  
Location Peoria Office  
About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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