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Title

Medical Assistant/Laboratory Technician  

Category Back Office  
Description

The West Valley’s leading cardiology group is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.

Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.

  • Competitive wages
  • Uniform/Scrub Allowance
  • Monday – Friday for most positions
  • 7 Company Paid Holidays*
  • Employee Medical coverage option as low as $23.00 per paycheck*
  • Dental & Vision*
  • Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental*
  • 401(k) retirement plan
  • Paid Time Off*
  • Paid Sick Time
  • Employee Assistance & Discount Programs

*Available to full-time, regular employees*    

POSITION SUMMARY:

This position is responsible for assisting walk-in patients, scheduling outside testing, working with the authorization department on obtaining insurance authorizations, and monitoring the back-office schedule which may include lab draws, ECGs, Holter and event monitors. Additionally, this role will perform various tasks to include blood specimen collection, specimen procurement, specimen processing, lab testing, send outs and the maintenance of quality assurance records. The individual will work collaboratively with all patients in accordance with department procedures and protocols. Lab tech will be responsible for drawing all labs that are ordered.

 

ESSENTIAL JOB DUTIES:

  • Coordinate’s patient appointments for outside testing and works with auth department on obtaining authorizations.
  • Assists with walk-in patients.
  • Answers questions and calls from patients, hospitals and pharmacies, and documents via CCO phone note and routes accordingly.
  • Attempts call backs daily for each CCO phone note in the clinical check out bucket.
  • Checks Clinical Check-Out Documents, Flags, and CCO Faxcom folder.
  • Directs all Disability/FMLA paperwork to the appropriate Advanced Practice Provider box for completion.
  • Schedules any orders in the Clinical Check-Out Flag box.
  • Applies Holter and Event Recorders.
  • Works various CCO tasks as directed.
  • Draws labs and prepares samples for testing in office using various types of laboratory equipment.
  • Perform quality control and calibration tests as required on all laboratory equipment.
  • Prepare and maintain accurate laboratory records.
  • Maintain a clean work area.
  • Assists with emergent situations.
  • Assist with refills as necessary.
  • Assist in providing coverage as necessary for all Medical Assistant relevant duties to include but not limited to NUC, ABI and VNUS.
  • Follows and abides by all department and Practice policies, protocols, and procedures.
  • Other duties as assigned per the need of the organization and within scope of licensure.
 
Position Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of Microsoft Office products.
  • Knowledge of HIPAA regulations.
  • Knowledge of medical practice and care.
  • Knowledge of medical equipment and instruments.
  • Ability to maintain confidentiality and professionalism at all times.
  • Ability to work in a fast paced-environment and work well under pressure.
  • Ability to work effectively with others.
  • Ability to take vitals, ECGs, and blood draws.

 

EDUCATION AND/OR EXPERIENCE:

  • Highschool Diploma or equivalent required.
  • Must have successfully completed and graduated from a Medical Assistant program.
  • Phlebotomy experience highly preferred.
  • Minimum of two-years’ experience in a medical office or health care field as a Medical Assistant required.
  • Experience working in a Cardiology office preferred.
  • Detail oriented.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Current CPR certification.
  • Medical terminology required.

 

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the following physical/work environment functions apply:

  • Sitting, standing, and walking for extended periods of time, talking and hearing.
  • Typing, utilizing a computer keyboard and maneuvering computer mouse.
  • May lift up to 25 lbs.
  • Utilize a multiline telephone system.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Minimum Education  
Travel Requirements  
Exempt/Non-Exempt Non-Exempt  
Location All Offices  
About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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