Share Email Opening Title Receptionist  Category Clerical   Description General Summary of Duties: This position acts as the front-line person and coordinates the patient flow process within the facility by registering patients, verifying insurance information, confirming patient demographic information and collecting payments. This role exhibits respect, kindness, compassion, and professionalism to patients, family, and visitors. Must demonstrate excellent customer service to a diverse population. Supervision Received: Non-Clinical Manager Supervision Exercised: Some- Expected to work as a team. Essential Duties and Responsibilities: Assist all patients/visitors. Check in patients while collecting all necessary patient demographic information. Collect/Update all needed patient documentation Assist patients with completion of all documentation. Provide the best patient care at all times. Other Duties and Responsibilities: Greeting patients/visitors with a friendly smile/welcoming voice as they enter/exit facility Collection of payment-Handling of cash drawer/balancing at end of each shift Being available for all shifts-3 shifts: 6:30am, 7:00am and 8:30am. (closer stays until last patient leaves) Multitask and problem solving skills. Deal with any issues that may arise/handling situations as first point of contact Knowledge of the facility and difference services that are offered. Assist patients (when needed) with wheelchairs. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Part-Time   Location MidMichigan Health Park - Houghton Lake   Open Date 3/26/2024   Position Receptionist   Position Requirements PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Frequently required to physically aide patients Must be able to lift 50 lbs Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death Overall vision is necessary; including reading, depth perception, close-up work and must have a peripheral field of vision. Hearing and speech on the phone as well as in person are necessary Must be able to communicate verbally in person, on the phone and in writing Frequently required to sit/stand/walk for long periods of time Some exposure to blood borne pathogens and other potentially infectious material. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake   Post Internal Days 0   About the Organization MidMichigan Community Health Services is a federally qualified rural community health center (FQHC) based in Houghton Lake, Michigan. We provide primary and specialty health care for all, with a particular emphasis on access for the underserved. We are headquartered in beautiful Houghton Lake, Michigan. Northern Michigan has an abundance of year-round activities for all. Our community offers great fishing, beautiful parks and beaches and is home to the largest inland lake in Michigan. Exploring Northern Michigan will provide the opportunity to explore wonderful parks, great public beaches which include swimming, playground equipment, barbecues and pavilions. From fishing to disc golf, our local parks are sure to provide fun for all. Additionally, the area provides plenty of hiking and nature trails, and over 200 miles of ORV trails. Our organization was founded by concerned residents in the early 1970s to address the severe shortage of primary care in our area. We are still run by a local volunteer board of directors, helping to ensure that our services meet the community's needs. We are compassionate to each other, ourselves, and our patients. We are family oriented, place high value skillsets, and working together for the wellbeing of the communities we serve. We communicate openly, provide clear goals and plans, and are passionate about personal growth and supportiveness. Our employees trust one another, have the willingness to share expertise, are are open to suggestions, and value individual contributions to a group effort. We hold each other accountable and solve problems striving to provide the highest quality of care for our patients. We believe we make the communities we serve a better place.   This position is currently not accepting applications. 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