Email Opening Title Guest Services Coordinator  Exempt/Non-Exempt Exempt   Full-Time/Part-Time Full-Time   Description Join Us as a Guest Services Coordinator at Visit Athens, GA! Cover Letter and Resume are required to be considered for this position. Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? We're seeking a vibrant individual to join our team as a Guest Services Coordinator. As the first point of contact for our housing bureau and conference services, you'll play a pivotal role in ensuring a seamless experience for all participants.   Why You'll Love This Role: Diverse Responsibilities: From assisting with hotel reservations to coordinating transportation and promoting local attractions, every day brings new and exciting challenges. Make an Impact: Your efforts will directly contribute to enhancing the experience of conference attendees in our vibrant city. Collaborative Environment: Join a supportive team where your ideas are valued, and teamwork is key to success. Continuous Learning: Embrace opportunities to expand your skills and knowledge, whether it's mastering new software or refining your customer service techniques. Key Responsibilities: Serve as the primary point of contact for housing bureau inquiries, providing top-notch customer support via email, phone, and in-person interactions. Collaborate with the Destination Services Manager to ensure seamless communication between clients and service providers. Actively seek opportunities to enhance attendees' experiences by assisting with hotel reservations, transportation coordination, and more. Coordinate with hotels to ensure accurate and timely processing of reservations through our booking system. Maintain organized documentation and assist with post-event evaluations to identify areas for improvement. Join Our Team: If you're ready to embark on a rewarding journey where your passion for customer service meets endless opportunities for growth, we want to hear from you! Come be a part of our diverse and dynamic team, shaping unforgettable experiences for visitors to our vibrant city. Apply now and let's create exceptional moments together!   Position Requirements Qualifications We're Looking For: Passion for hospitality and customer service excellence. Strong organizational skills with meticulous attention to detail. Proactive problem-solver with a positive, team-player attitude. Excellent written and verbal communication skills. Proficiency in MS Office and willingness to learn new software. Prior experience in hospitality or customer service preferred, but not required   The selected candidate must successfully pass both an employment drug screening and a criminal background check.   Review of applications   EOE Statement The Classic Center provides equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by applicable federal, state, and local law, including, but not necessarily limited to, race, color, religion, national origin, sex, age (40 or older), disability, and genetic information. The Classic Center is committed to maintaining a work environment that is free of inappropriate or unlawful conduct. In keeping with this commitment, The Classic Center will not tolerate harassment, discrimination or the unlawful treatment of employees or applicants. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. In accordance with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA), and consistent with this policy, The Classic Center makes reasonable accommodations for qualified individuals with disabilities unless such accommodations would cause the employer an undue hardship. The ADA defines a disabled person as an individual who has a physical or mental impairment that substantially limits one or more major life activities.   Category Visit Athens Ga   This position is currently not accepting applications. To search for an open position, please go to http://TheClassicCenterdbaCountyGeorgia.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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