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Title

Surgical Procedure Scheduler 

Category Back Office  
Description

POSITION SUMMARY:

This position is responsible for the coordination of all inpatient/outpatient Hospital and Ambulatory Surgical Center procedures. This position maybe required to travel to all office locations to meet business needs, as requested.

ESSENTIAL JOB DUTIES:

  • Coordinates all inpatient and outpatient hospital/ASC procedures for both invasive and non-invasive Cardiologists.
  • Have proper decision-making skills to be able to efficiently schedule hospital procedures to accommodate physicians, patient, and hospital in a timely manner.
  • Provide patients with accurate and legible instructions.
  • Responsible for taking all provider calls on the Doctor line and acting upon requests/orders.
  • Responsible for any follow-up of orders, notes, etc. for any procedures scheduled upon request from any outside facilities.
  • Responsible for routing a procedure phone note to the physician/or having scheduling arrange an office visit with the provider for any ERI patients in the office.
  • Responsible for working with the back-office manager to ensure communication with physicians and procedures team regarding any concerns.
  • Schedule in-patient procedures with the best possible physician and hospital location.
  • Create Document for Auth Team to obtain authorization from insurance companies for scheduled hospital procedures.
  • Place procedure on Physician Schedule in athenaPractice and document appropriately in patient's chart.
  • Send the appointment to Physician through outlook calendar and copy appropriate device reps
  • Responds to all documents in the Procedure Scheduling bucket and addresses flags daily.
  • Retrieve daily VM's and return the calls and/or create a note to follow up accordingly.
  • Responsible for checking the Faxcom folder for Procedure Scheduling and addressing all documents received and answer all emails.
  • Faxes all relevant records to outside facilities when scheduling patient's procedure.
  • Notify Advanced Practice Provider of outpatient treadmills at hospitals for the week prior by sending outlook invite to responsible Advanced Practice Providers.
  • Responsible for keeping the Pacemaker Tracking/Allocation spreadsheet up to date at all times.
  • Other duties as assigned per the need of the organization and within scope of licensure.
 
Position Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of Microsoft Office products.
  • Knowledge of HIPAA regulations.
  • Familiarity of Medical Insurances.
  • Ability to maintain confidentiality.
  • Ability to work in a fast-paced environment and work well under pressure.
  • Skill with working with multi-line telephone system.
  • Skill in working with outside facilities.
  • Knowledge of Cardiac Procedures.

EDUCATION AND/OR EXPERIENCE:

  • Minimum of one (1) year medical scheduling experience.
  • Detail oriented.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Medical terminology.
  • Experience in working with a diverse group to include physicians and hospitalists.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the following physical/work environment functions apply:

  • Sitting for an extended period of time, standing, walking, talking, and hearing.
  • Typing, utilizing a computer keyboard, and maneuvering computer mouse.
  • May lift up to 25 lbs.
  • Utilize a multiline telephone system.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Minimum Education  
Travel Requirements  
Exempt/Non-Exempt Non-Exempt  
Location All Offices  
About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://JOSEPHACAPLANMDPCdbaCardiacSolutions.appone.com



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