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Title

Service Technician 

About the Organization At Friedman Realty Group (FRG), we're not just another real estate investment firm specializing in multifamily apartments. We're a tight-knit, family-owned company that has been passionately serving our residents since 1975. We take pride in our communities, and we distinguish ourselves through our commitment to exceptional customer service, professionalism, and integrity. But what truly sets us apart is the fact that we're a team of individuals who genuinely love what we do.  
Description

Job description

The Service Technician is responsible for maintaining the physical condition and appearance of the site in a thorough, safe, and accurate manner by performing general maintenance tasks including service requests, turnover functions, and preventive maintenance. Your role is to assist in maintaining a high quality living environment for the residents. Required to be on the 'on call' rotation and available for resident calls after-hours.

ROLE RESPONSIBILITIES

The responsibilities listed below are not all-encompassing. Other related duties may be assigned.

Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)

Strives to meet or exceed Friedman Five Star Performance Metrics goals set on a weekly, monthly, and annual basis

Works as part of a team to ensure on a weekly and monthly basis that all property vacancy and turns are being completed in accordance with company timelines and standards

Works as part of a team to ensure on a weekly and monthly basis that company standards are being met regarding the property's open service orders

Responsible to adhere to all safety policies and operate machinery and tools as required

Completes general maintenance repairs as assigned

Performs assigned in-house make-ready work

Responsible for 24-hour response to service requests and after-hours emergency maintenance

Performs and records preventative maintenance

Responsible for maintaining curb appeal on a daily basis

Maintains professional and timely communications with residents

Attends resident functions, creating a sense of community with staff and residents to ensure customer satisfaction and resident retention

Works as part of a team and assists team members as needed

Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group

QUALIFICATIONS

High School Diploma or equivalent

1 years general maintenance experience

HVAC Certification a plus

Ability to repair plumbing systems, electronic systems and all major appliances

Must be able to read and write in English at an intermediate level to read diagrams, meters, instructions, write reports, etc.

Job Type: Full-time

Salary: Starting at $20.00 per hour

 
Position Requirements <p style="margin-left:0in; margin-right:0in; text-align:justify"><strong>ABOUT YOU</strong></p><p style="margin-left:0in; margin-right:0in; text-align:justify"> </p><ul> <li style="text-align:justify"><strong>You take pride in your work.</strong> You are a craftsman that takes pride in the quality of their work and the appearance of their property. Taking care of residents and doing things the right way&mdash;with efficiency&mdash;brings joy and purpose to your day.</li> <li style="text-align:justify"><strong>You're detail-oriented.</strong> Whether it's double checking an apartment before a move-in, making sure that lawns are neatly manicured, or making sure the drywall prep work looks great prior to painting, you have an eye for detail and you know that the smallest of details make all of the difference.</li> <li style="text-align:justify"><strong>You're committed to great service.</strong> You take pride in providing our residents with a safe, well-kept community, and you are ready to go above and beyond to make their day. You also recognize that emergencies can happen any time, day or night, and you're always ready to help our residents and your team members.</li></ul><p style="margin-left:0in; margin-right:0in"> </p><p style="margin-left:0in; margin-right:0in"><strong>ROLE RESPONSIBILITIES</strong></p><p style="margin-left:0in; margin-right:0in">The responsibilities listed below are not all-encompassing. Other related duties may be assigned.</p><ul> <li>Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)</li> <li>Strives to meet or exceed Friedman Five Star Performance Metrics goals set on a weekly, monthly, and annual basis</li> <li style="text-align:justify">Works as part of a team to ensure on a weekly and monthly basis that all property vacancy and turns are being completed in accordance with company timelines and standards</li> <li style="text-align:justify">Works as part of a team to ensure on a weekly and monthly basis that company standards are being met regarding the property's open service orders</li> <li>Responsible to adhere to all safety policies and operate machinery and tools as required</li> <li>Completes general maintenance repairs as assigned</li> <li>Performs assigned in-house make-ready work</li> <li>Responsible for 24-hour response to service requests and after-hours emergency maintenance</li> <li>Performs and records preventative maintenance</li> <li>Responsible for maintaining curb appeal on a daily basis</li> <li>Maintains professional and timely communications with residents</li> <li>Attends resident functions, creating a sense of community with staff and residents to ensure customer satisfaction and resident retention</li> <li>Works as part of a team and assists team members as needed</li> <li>Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group</li></ul><p style="margin-left:0in; margin-right:0in"> </p><p style="margin-left:0in; margin-right:0in"><strong>QUALIFICATIONS</strong></p><ul> <li>High School Diploma or equivalent</li> <li>1 years general maintenance experience</li> <li>HVAC Certification a plus</li> <li>Ability to repair plumbing systems, electronic systems and all major appliances</li> <li>Must be able to read and write in English at an intermediate level to read diagrams, meters, instructions, write reports, etc.</li></ul>  
Location The Villager at Barton Run  
Full-Time/Part-Time Full-Time  
Shift Days  
Pay Range To commensurate with experience  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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