Dental Front Desk
Andre Dental is a leading dental practice in Glen Allen, VA, dedicated to providing exceptional dental care and creating beautiful smiles for our patients. We are committed to delivering a positive and comfortable experience for everyone who walks through our doors. Our team is passionate about oral health and takes pride in delivering high-quality dental services in a welcoming environment.
We are seeking a friendly and organized Dental Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and play a crucial role in creating a positive and welcoming atmosphere in our dental office. If you are a customer-focused individual with excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities:
Greet patients warmly and ensure they have a pleasant check-in and check-out experience.
Schedule appointments and manage the dental office's appointment book efficiently.
Verify insurance information and assist patients with billing and payment inquiries.
Answer phone calls and emails promptly and provide accurate information or direct inquiries to the appropriate staff members.
Maintain a clean and organized front desk area.
Assist with administrative tasks such as data entry, filing, and patient records management.
Collaborate with the dental team to ensure a smooth patient flow throughout the day.
Address patient concerns and provide excellent customer service.
Help with office marketing and promotions as needed.
Adhere to all privacy and confidentiality regulations.
Qualifications:
High school diploma or equivalent required; college degree or relevant coursework is a plus.
Previous experience in a dental office or healthcare setting is preferred
Exceptional communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in using dental software and Microsoft Office Suite.
Knowledge of dental insurance plans and billing processes is a plus.
Friendly and compassionate demeanor.
Detail-oriented with a strong commitment to patient satisfaction.
Willingness to learn and adapt to new technologies and procedures.
Bilingual skills (English and Spanish) would be an advantage.
Benefits:
Pay scale- starting at $21.00 hourly based on experience.
401k Program: with matching contributions
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Professional development opportunities.
A positive and supportive work environment.
Opportunity to make a difference in patients' lives.
How to Apply: If you are passionate about providing exceptional patient care and thrive in a dynamic dental office environment, please submit your resume explaining why you are the ideal candidate for this position.
Join our team at Andre Dental and help us continue to provide top-notch dental care to our community. We look forward to welcoming you aboard!
Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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