Share Email Opening Title Reception/ VIP Service Rep  About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee® warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection. Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research. Outdoor Research Values Curiosity: We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals. Passion: We love what we do and take pride in sharing our work with others. Innovation: We are complex problem solvers. Collaboration: We are better together. Community: We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.   Position Reception/ VIP Service Rep   Description Location: Des Moines, WA Position: Full Time Rate: $19.00 Hour About this role This role is a in-house position of receptionist and VIP experience rep. This role will manage the front desk and initial interactions at our Des Moines warehouse as well as oversee our VIP customer interactions and applications through our online portal.   What you will do: Oversee access in and out of the building for employees and guests. Perform clerical office tasks such as maintaining our breakroom needs (coffee supplies and contacting our provider for machine maintenance). Distribute incoming mail and packages to the appropriate recipients. Maintain the customer service small parts inventory and mail out process. Approve/Deny VIP applicants. Uphold same business day response times for VIP inquiries. Partner with third party representatives to ensure customer satisfaction (Outdoor Prolink & ExpertVoice).   Position Requirements What you should bring to the table H.S Diploma or equivalent experience Six months to one-year related experience in reception or office assistant environment, and/or training; or equivalent combination of education and experience. Strong organizational skills, good problem-solving skills and a cordial attitude as the face of the building. Flexibility and ability to work independently. Computer proficiency with spreadsheets and word processing. Ability to establish an excellent attendance and punctuality record, and an ability to work with an ethnically and culturally diverse workforce. Familiarity with Outdoor Research products or with the outdoor industry helpful.     What do we bring to the table? 11 paid holidays each year and 3 floating holidays PTO/PSST Transportation benefits Paid volunteer time Comprehensive medical, dental, and vision plans 401k with discretionary company match Ron Gregg Annual Benefit Product discounts Employee interest groups including various sports activities       Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location Des Moines, WA   EOE Statement OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other applicable protected class status. This commitment extends to all employment practices including selection, hiring, placement, recruitment advertising, promotion or transfer, rate of pay or other forms of compensation, selection for training, demotion, layoff, or separation. All employment decisions are based upon the qualifications of the individual and the job requirements. OR supports this commitment with an Affirmative Action Program, which is updated annually. The objectives of the Affirmative Action Program are to ensure that our team reflects the diversity of our local community. We fully support affirmative action to include women, ethnic minorities, veterans and persons with disabilities throughout our workforce. The OR Affirmative Action Program is available for review by all employees and is maintained in the Human Resources Department.   This position is currently not accepting applications. To search for an open position, please go to http://OutdoorResearchLLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Email & SMS Marketing Manager in Seattle, Washington Posted on: 4/22/2024 [Apply Now] Follow us See who works here:

 

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