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Title

Patient Care Specialist (Infusion Center) 

Description

This individual is responsible for: providing excellent customer service; answering telephone calls; scheduling patient's appointments; maintaining provider schedules; collecting time of service payments; maintaining a cash drawer and preparing accurate daily deposit; calculating charges; posting all charges and receipts; confirming and updating insurance and demographic information; assisting patients with check-in and check-out processes; documenting messages; reviewing and resolving all unreconciled charges; and HIPAA information documentation.

 
Position Requirements

Minimum Qualifications:

 

  1. High school diploma or GED. Associates degree in Medical Office Systems preferred.
  2. Ability to perform multiple tasks simultaneously and maintain consistent work flow in a busy environment.
  3. Ability to communicate well both written and orally.
  4. Analytical skills to assess problems and independently determin
    e appropriate response and action.
  5. Ability to work with multiple departments.
  6. Strong organizational skills.
  7. Strong customer service skills.
  8. Ability to maintain cash drawer and prepare daily deposits.
  9. Knowledge of and/or experience with computer systems (keyboarding, computer basics, work processing).
  10. Medical office experience preferred.
 
About the Organization  

This position is currently accepting applications.

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