The Management Trust
Position Title: Facilities Manager (Maintenance Foreman/Project Manager)
Location: Colorado, Aurora- Southshore Community
Reporting To: General Manager
Status: Exempt, Full-Time
Salary: $65,000- $75,000 annually DOE
COMPANY PROFILE:
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients' needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.
EMPLOYEE OWNER POSITION PURPOSE:
The Facilities Manager is responsible for the day-to-day administration and maintenance of the Metro District Property. Key areas of focus include proper physical condition and fiscal operation. This role oversees an onsite team and works collaboratively with the General Manager (GM) to proactively address needs and deliver superior internal and external customer service. This position plays a key role in the daily experience and wellbeing of homeowners, guests, and fellow employees.
JOB DUTIES AND RESPONSIBILITIES:
- Serve as a liaison to the Board of Directors, Committees, homeowners, and employees regarding facilities, grounds, and related matters
- Attend community meetings to provide general facilities information, management support, technical analysis, and/or recommendations regarding the property; this may include taking meeting minutes as directed by the GM and report project progress and budget
- Partner with management team members on various bidding processes
- Explain contract and technical matter to others in a clear manner
- Prepare budget and cost estimates, along with work timetables
Vendor Management
- Establish and maintain contacts and effective working relationships with vendors, local, and public/private agencies associated
- Company liaison with the community's security service provider, and assist in implementing new safety and security measures; managing the community keys and lock system
- Collaborate with engineers, architects and other consultants on Capital Improvement Projects
- Provide recommendations on contractors/subcontractors and delegate their responsibilities
- Attend community meetings to provide general facilities information, management support, technical analysis, and/or recommendations regarding the property; this may include taking meeting minutes as directed by the GM, Report project progress and budget to client
Community Facilities Oversight
- Create Project Specifications, Request for Proposals, manage Bid Solicitation, and present Bid Comparison to the Board of Directors
- Understand, oversee and review Reserve Study
- Inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the community.
- Create and ensure preventative maintenance schedules are followed and maintain proper levels of inventory with General Manager's approval.
- Comply with safety and building codes as well as legal requirements
Managing Maintenance Team
- Create Project Specifications
- Present Bid Comparison to Board of Directors
- Understand/Review Reserve Study
- Collaborate with engineers, architects and other workers on Capital Improvement Projects
- Select contractors/subcontractors and delegate their responsibilities
- Ensure each assigned work order request is completed on a timely basis; request assistance as needed; report all problems, delays, etc.
- Coordinate daily activities by giving progress updates, communicate frequently with operations staff on daily activities and perform any tasks within the maintenance team.
- Able to assist in repair and maintain all HVAC units, mechanical, electrical equipment, plumbing fixtures, structural facilities and common areas of the community.
- Manages on-site maintenance technician
- Manages on-site contractors
- Creates on-going/preventative maintenance program/annual calendar
- Creates/Manages Operations Maintenance Manual
- Other duties and special projects as assigned
QUALIFICATIONS:
- High School Diploma (or equivalent); Associate's Degree or higher preferred
- Proficiency in facilities/property management (or related) - with generally between 2-3 years of experience
- Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
- Understanding and ability to create capital improvement project budgets
- Understanding and ability to create operations manual
- Experience in supervising projects, vendors and personnel
- Conflict resolution and de-escalation skills required
- Ability to meet deadlines and address time-sensitive issues
- Superior multi-tasking skills
- Excellent written and verbal communication
- Ability to provide high-level customer service with astute attention to detail and organization
- Must be a team player and willingness to perform common maintenance tasks
- Formal technical training and/or equivalent job experience in HVAC, electrical, plumbing and/or landscaping is a plus.
- Hand tools will be provided.
- Ability to manage workflow amid shifting priorities
- Willing to learn Company process and procedures, and learn/use proprietary software
- Adaptable and dependable with a solid attendance record
- Professional and respectful demeanor with all internal and external customers at all times
SPECIAL POSITION REQUIREMENTS:
- Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy
ESSENTIAL FUNCTIONS:
- Use standard office equipment, including: computer, phone, copier/scanner, etc.
- Use standard maintenance equipment, including: vehicles, power equipment, hand tools, etc.
- Be stationary or in motion for periods of time
- Relocate up to (50) pounds
- Travel to and from offsite locations
- Able to perform outdoor work in all types of weather, and on various terrain
SUPERVISES OTHERS? IF SO, LIST:
SCHEDULE & TRAVEL:
- Monday-Friday from approx. 8:00 am-5:00 pm (including weekends and Holidays as needed)
- This position may require occasional long hours to meet business needs, including being available for emergency needs
The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.
TMT reserves the right to modify this job description at any time based on business need.
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