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Title

Welcome Desk Attendant 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Guest Services  
Description

Job Summary: The Welcome Desk Attendant greet all who enter the building, providing a positive first impression. As the first and last point of contact for those passing by or through the Welcome Desk, the Attendant is the face of UVAC and plays an important role in member satisfaction.

  • Starting Pay $14.00 per hour

 

Duties/Responsibilities:

  • Provide excellent customer service to members and guests; greet and check-in at the welcome desk
  • Advise members and guests of policies and procedures
  • Answer incoming phone calls and emails in a professional manner
  • Complete and adhere to opening and closing procedures
  • Register and take payment for UVAC programs and membership sales
  • Monitor lobby while covering the welcome desk: an effective “gatekeeper”
  • Remain knowledgeable of changes in programming and memberships to be a resource for questions
  • Maintain the organization and cleanliness of the welcome desk work space
  • Any other duties or tasks as assigned
 
Position Requirements

Required Skills/Abilities:

  • Pleasant and friendly
  • Proven aptitude for Customer Service
  • Excellent interpersonal skills
  • Professional in all interactions
  • Strong verbal and written communication skills
  • Solid multi-tasker with ability to handle more than one assignment at a time with frequent interruptions, changes and delays.

Education and Experience:

  • First Aid/AED certification a plus
  • Customer Service Experience

 

Physical and Schedule Requirements:

  • This position requires a mix of days, nights and weekends with potential holidays
  • Wear proper uniform and name tag at all times
  • Able to stand for long periods of time.
 
Full-Time/Part-Time Part-Time  
Shift Various Shifts  
Open Date  
Position Welcome Desk Attendant  
Exempt/Non-Exempt Non-Exempt  
Open Date 3/13/2024  
Location UVAC Main  

This position is currently accepting applications.

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