Share Email Opening Apply Now Title Part-Time Teller  EOE Statement BMI Federal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. All employees contribute to the Credit Union's commitment to equal employment opportunity. BMI Federal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws. We adhere to these principles in all aspects of employment, including recruitment, hiring, placement, compensation, benefits, promotion, and discipline. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities.   About the Organization BMI Federal Credit Union (BMI FCU) offers competitive pay and benefits including holiday pay, paid time off (PTO), a matching 401(k) plan, a robust wellness program, professional development, opportunities to help our community, health insurance (for full-time employees), and more. If you enjoy working for a smaller company and having the ability to positively affect an entire organization, then BMI FCU is the place for you. ***For 14 consecutive years (2010-2023), BMI Federal Credit Union has been named a "Best Employer in Ohio" by the Best Companies Group, an independent organization that conducts a rigorous evaluation to identify and name the best employers in the state!*** BMI FCU is a not-for-profit, financial cooperative providing banking services to our member-owners. Our goal is simple - to improve the financial well-being of our members and the community. One of the ways we do this is through our Money Management Program, a free financial education program for all members. We also provide traditional savings and lending products, like savings and checking accounts, IRAs, Certificates, credit cards, car loans, personal loans, and mortgages plus convenience services such as ATMs, online banking, online bill payment, and mobile banking. BMI FCU has five branch locations in Central Ohio. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity. BMI FCU maintains affirmative action programs to promote the employment opportunities of disabled individuals and covered veterans. Employees and applicants may request a review of appropriate portions of the BMI FCU Affirmative Action Program from the Human Resources Dept.   Category Member (Customer) Service   Full-Time/Part-Time Part-Time   Location Battelle Branch   Location Details 505 King Ave, Columbus OH 43201   Internal/External Posting   Description STARTING HOURLY RANGE: $17-$18.50 ABOUT BMI FEDERAL CREDIT UNION (BMI FCU): BMI FCU is a not-for-profit, financial cooperative providing banking services to our member-owners. Our goal is simple - to improve the financial well-being of our members and our community. For 14 consecutive years (2010-2023), BMI FCU has been named a "Best Employer in Ohio" by the Best Companies Group. We offer competitive pay and benefits including holiday pay, paid time off (PTO), a matching 401(k) plan, professional development, opportunities to help our community, health insurance, a wellness program, and more. If you enjoy working for a smaller company and having the ability to positively affect an entire organization, then BMI FCU is the place for you! POSITION SUMMARY: Provide solutions to members’ financial needs by explaining Credit Union products and services. Cross-sell Credit Union products to meet the members’ needs and perform basic transactions while meeting the BMI FCU service standards. Exhibits enthusiasm, friendliness, and demonstrate knowledge to build rapport with members. This position will perform all other related duties as assigned. The MSR position will be required to travel to assigned branch locations. ESSENTIAL JOB FUNCTIONS: Process member transaction requests such as but not limited to: deposits, withdrawals, and transfers of funds and wire transfers Help members with basic inquiries about their accounts using the members’ account history in the data processing system Assist members with a variety of process changes to accounts Develop, strengthen, and deepen member relationships Responsible for own cash drawer and posting own daily cash transactions to and from the vault Responsible for balancing daily work Evaluate members’ needs and explain Credit Union services and products; recognize cross- selling opportunities and track performance Assist members in accessing safe deposit boxes Forward completed Automatic Clearing House (ACH) and ATM items, debit and credit card disputes, and process stop payment requests (not involving fraud) Provides operational support across various servicing platforms utilized by Member Services Includes, not limited to, online account opening fulfillments, Remote Deposit Capture (RDC) processing, and a variety of other support functions for quality control purposes as needed from various departments Conducts quality control for internal processes performed within Member Services and other departments as needed Understand and follow BMI FCU policies and procedures complying with federal regulations including, but not limited to: Bank Secrecy Act; Anti Money Laundering regulations; USA Patriot Act; Office of Foreign Asset Control; Regulation CC; and Right to Financial Privacy Act WORK ENVIRONMENT: Office environment QUALIFICATIONS AND SKILLS REQUIREMENTS: High school degree, GED, or equivalent required Previous cash handling and customer service experience preferred Basic math skills A clean driving record, reliable transportation, valid driver’s license, and proof of auto insurance required Ability to work a varied work schedule Customer service focused Excellent communication (both verbal and written) and interpersonal skills Ability to balance multiple tasks and changing priorities High attention to detail Strong analytical and problem-solving skills Ability to work effectively in a team environment Proficient in Microsoft Office with competencies in Excel, general computer programs, and general office equipment Possess a professional demeanor Ability to receive and maintain confidential information PHYSICAL REQUIREMENTS: Must be able to meet the following physical requirements, with or without reasonable accommodation: 1) Sit, walk, stand, use hands to manipulate, handle, feel, and control items or equipment; 2) Reach with hands and arms; 3) Talk and hear; 4) See and be able to read, write, and interpret text, spreadsheet, and graphical documents; 5) Occasionally lift and move objects weighing up to 15 pounds. As an equal opportunity employer, BMI FCU does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, childbirth and related conditions, lactation status, gender identity, sexual orientation, age, disability, veteran or military status, genetic information, or ancestry.   Position Requirements   Schedule Approx. 25 hours per week. Typically, 7:00am-12:30pm (every other Friday off). Flexibility to work occasional Saturdays 9:00am-1:00pm   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Contact Center Assistant Manager in Dublin, OH Posted on: 4/11/2024 [Apply Now] Other Jobs Within 60 Miles Contact Center Assistant Manager in Dublin, OH Posted on: 4/11/2024 [Apply Now]

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