Share Email Opening Title Patient Care Coordinator  Location North Bronx   Description Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50+ locations throughout Long Island, NYC including the 5 boroughs, Westchester, CT, NJ and Upstate. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits. Health Plus Management is seeking an energetic, patient-centric and detail-oriented Patient Care Coordinator to be the liaison between our physicians and patients. The Patient Care Coordinator will welcome patients and provide them the best customer service throughout their visits. In this role, the Patient Care Coordinator will educate our patients on their specific plans and respond to all inquiries with compassion. Please apply directly on our website: https://healthplusmgmt.com/careers/ Responsibilities Provide outstanding customer service to every patient Coordinate patient visits to ensure proper progress of treatment plans Educate our patients on treatment plans, practice policies, financial responsibility, etc. Schedule the treatment plan of the physicians with the patient Track referrals and treatment plans with patient Assist patients to set goals and identify the problem(s) when patients are not meeting their goals Assist patients with completion of paperwork when necessary Respond to patient inquires in a compassionate and timely manner Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate) Ensure the compliance of treatment plans created by the physicians Responsible for maintaining confidentiality of personal information (HIPAA compliant) Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting Provide advocacy, information, and referral services to patients Act as a back-up to other team members as needed Other duties as assigned Knowledge and Experience 1+ years of relevant medical experience, preferred Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred Knowledge of EMR system(s) Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Relaying a sense of compassion to our patients Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset and a willingness to get your hands dirty A strong sense of urgency and focus in accomplishing tasks   Schedule: Monday-Friday 9am-5pm Pay: $19.00- $20.50 per hour   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Position Requirements     Education and Training High School Diploma or equivalent   Benefits Medical, Dental, Vision, Disability, Insurance, 401k, Paid Time Off, Holidays   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://HealthPlusManagementLLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Front Desk Coordinator in Bronx, NY Posted on: 4/23/2024 [Apply Now] Front Desk Coordinator in Brooklyn, NY Posted on: 4/23/2024 [Apply Now] Medical Records Coordinator/Arbitrations in New York, NY Posted on: 4/23/2024 [Apply Now] Front Desk Coordinator in Teaneck, NJ Posted on: 4/23/2024 [Apply Now] Front Desk Coordinator in Bellerose, NY Posted on: 4/18/2024 [Apply Now] Other Jobs Within 60 Miles Multi-Site Orthopedic Practice Manager in Uniondale, NY Posted on: 4/7/2023 [Apply Now] Benefits Specialist in Uniondale, NY Posted on: 4/23/2024 [Apply Now] Marketing Manager in Uniondale, NY Posted on: 4/1/2024 [Apply Now] Physical Therapist in Astoria, NY Posted on: 3/5/2024 [Apply Now] Pain Management Specialist in Astoria, NY Posted on: 3/14/2024 [Apply Now]

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