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Housing Authority Program Supervisor  

Category Case Management  

Why join our countywide agency?

*Because each day we are making a difference in our community, and because we have a positive, employee- and client-centered work culture.

*We pay competitive rates and offer a strong benefits package that includes generous vacation, sick leave, and holiday pay, employer-paid medical insurance, a free subscription to the meditation/sleep app Calm, and much more!

*We offer continuous employee education and development and paid clinical supervision.

*We work with our staff to offer flexibility whenever possible.

We look forward to you joining our team at FSA of Santa Barbara County!

The Position

The Housing Authority (HA) Program Supervisor is responsible for the supervision of Family Service Agency’s contract with the Housing Authority for the City of Santa Barbara. Supervision responsibilities include managing, developing, and directing staff, policies and procedures, working with the CEO on budget oversight, maintaining and creating relationships with public and private community partners, and providing support to the Agency’s fundraising and marketing activities. The Housing Authority Supervisor will also provide mental health direct services and interventions within the specifications of the contract.

One of the primary purposes of the Housing Authority contract is to prevent evictions. This is achieved by helping stabilize situations, through crisis intervention, connection with resources, case management, and mental and behavioral health services.  Staff provide intensive case management and crisis intervention services to adults, seniors, and families in order to improve their holistic well-being.  Case management services address goals related to housing, physical and mental health, and other social factors. FSA staff function as part of the Housing Authority Supportive Services Program; the majority of referrals received are from Housing Authority staff.

FSA strives to be a trauma-informed and resilience-oriented organization. Because working with those impacted by trauma can affect staff in various ways, FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care for both themselves and others.

Sample Job Duties and Responsibilities

1. Staff Supervision

  • Maintain staffing levels by recruiting, interviewing, selecting, orienting, developing, and evaluating.
  • Meet individually with direct reports on a weekly and/or biweekly basis to provide ongoing feedback and direction, support, consultation, and discuss any corrective actions as necessary.
  • Provide group case consultation for staff on a weekly basis to support their direct service work with clients.
  • Provide Clinical Supervision to clinical staff if appropriately credentialed.
  • Conduct formal employee yearly evaluations to set goals based on performance and program objectives.
  • Maintain a safe and inclusive work environment by establishing and enforcing FSA standards and adhering to legal regulations.

2. Program Development, Compliance, and Evaluation

  • Provide supervision and direction for the contract with the Housing Authority of the City of Santa Barbara.
  • Cultivate and maintain effective relationships with the Housing Authority staff. Work closely with the Housing Authority in ensuring project effectiveness.
  • Oversee quality controls for the program including monitoring program outcomes, evaluating program effectiveness, and staying current with research in the field.
  • Oversee CalAIM service implementation within the Housing Authority contract, in coordination with the FSA CalAIM Manager and other FSA service programs implementing CalAIM benefits.
  • Work with the CEO in developing and overseeing the program budget.

3. Direct Service

  • Maintain caseload of mental health and/or case management clients. Mental health, case management and/or intervention services are provided at offices, clients’ homes, and in the community.

4. Community Partnerships

  • Represent FSA with funders and the larger community, and contribute to grant writing, fund development, and marketing as needed.
  • Network and collaborate with community partners to cultivate relationships to increase FSA’s visibility and position in the community.

5. Management Team Member

  • Participate in Program Management Team meetings to ensure alignment in program operations and strategic program development.
  • Participate in the ongoing development, evaluation, and implementation of operational and strategic plans.
  • Ability to respond to the community and offer support in a crisis.
  • Cultivate a climate that invites and motivates employees from diverse backgrounds, providing the platform and support to grow and lead at FSA.
  • Model and ensure an inclusive, welcoming, and inspiring organizational culture aligned with FSA’s values.
Position Requirements

Employment Requirements:

  • LCSW or MSW from a CSWE-accredited program, an MFT or LMFT, and two years post-master’s social work practice experience following graduation.
  • Bilingual in Spanish/English preferred.
  • Experience in program management and oversight and staff supervision.
  • Demonstrated knowledge of and ability to utilize research information.
  • Knowledge of issues concerning poor and under-served populations.
  • Case management and/or experience working within complex societal systems (i.e. social services, medical, education, mental health).
  • Demonstrated multicultural competency.
  • Excellent interpersonal and communication skills; ability to work collaboratively within a team environment.
  • Excellent organizational and time management skills.
  • Strong written and oral advocacy skills.
  • Computer and Internet literacy; excellent verbal and written communication skills.
  • Valid automobile insurance and a valid California Driver License.
  • Reliable transportation is necessary to travel throughout Santa Barbara County.

Classification, Hours and Pay Rate:

  • This position is full-time, 40 hours/week. Benefits include: flexible spending accounts and 403(b) retirement plan. Vacation, holiday, and sick leave also offered.
  • Pay range is $83,200.00 to $87,484.80/annually.

It is required that you submit a cover letter with a resume.

Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Housing Authority Case Manager  
Exempt/Non-Exempt Non-Exempt  
Req Number CAS-24-00002  
Location Santa Barbara (Administration)  
About the Organization Family Service Agency (FSA) has long been regarded as one of Santa Barbara County's most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community. We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients' homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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