Title Content Development Specialist   Category Operations   Description Responsible for implementing a consistent, congruent, and well-defined blended learning program in support of the curriculum expansion initiative of the NCM Institute strategic plan. This is a hybrid opportunity with some on-site duties in Kansas City. Duties and Responsibilities • Assists with implementing and maintaining NCM Institute’s strategic vision for education • Works with Instructional Designer to effectively measure performance against Learning Objectives. • Proactively researches and identifies industry content that may be relevant to our audience and incorporates into classes • Writes and edits our curriculum resources and materials, engaging subject matter experts, research, and best practices as needed. Reduces workload on SMEs in content production. • Monitors the NCM Institute Learning and Development Paths and Certification Programs for content that will create better retention and engagement. • Ensures integration and adherence to NCM Institute materials format in order to provide a consistent experience for the client. • Interfaces with our SMEs to gather feedback about what’s working well and where adjustments are be needed. • Looks for trends in feedback to suggest content solutions that address root causes as well as immediate needs. • Acts as final quality assurance for all program materials, ensuring our content is accurate, on brand, culturally relevant and responsive, consistent in look at feel, and accessible to a range of literacy levels • Develops processes and systems (both human and technological) to create, manage, and distribute content   Position Requirements • Bachelor’s degree preferred; however, requirement may be satisfied with equivalent combination of education and experience. • A minimum of 4 years related work or industry experience. • Knowledge of virtual learning and web-based system architecture. • Basic understanding of adult learning methods. • Strong time management skills. • Knowledge of web conferencing solutions; Microsoft Teams / Zoom required. • Advanced capabilities with Microsoft Office Suite of products, Word, Excel, & PowerPoint. • Knowledge of Project Management software Monday.Com a plus. • Knowledge of Xyleme, Content Management Software a plus • While performing the duties of this job, the employee is routinely required to stand, walk, sit, speak, hear, see and use hands to handle objects. • The employee may occasionally lift and/or move up to 25 pounds. #LI-BS1   Full-Time/Part-Time Full-Time   Country   Position Content Development Specialist   Exempt/Non-Exempt Exempt   Open Date 3/10/2024   Location Corporate Headquarters, 4717 Grand Ave Kansas City, MO 64112   This position is currently not accepting applications. To search for an open position, please go to http://NCMAssociates.appone.com

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