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Title

Sales Operations Coordinator 

Description

Join our Winning Team!

Propel your Career in Healthcare Sales with the industry leader in textile rental services focused on growth in our existing and new markets. Nixon is currently recruiting talented, energetic individuals to join our winning Sales Operations team.

Who is Nixon?

Nixon partners with the largest, regional health systems in the Mid-Atlantic and Northeast and provides service to more than 8,000 locations each week. Nixon will provide the right structure for both seasoned and new business-to-business sales professionals to thrive.

What is the Role?

Reporting to the Manager of Sales Operations. The Sales Operations Coordinator's primary objectives are to: manage the New Account set-up process; all new Sales leads and update Salesforce.com with lead assignments; and to provide tactical support for Sales prospect proposals. Deal professionally and confidentially with designated administrative details using initiative and sound judgment. Proven technical (well developed software and computer) skills, tact, friendliness and other aspects of well-developed interpersonal skills plus proven organizational skill are essential.

Essential Functions:

  • Validate and verify the completeness, accuracy and approvals of all Nixon Agreements (contracts) and New Account package requirements
  • Set-up in the service delivery production system (ABS), process paperwork for new customer accounts and coordinate with Service delivery for installations
  • Complete requests for account invoices and agreements from the sales team.
  • Enter, load or update all new sales leads in Salesforce.com database from various sources (Call-ins, Nixon Website, Rout Service Representatives (RSR), Trade Shows, etc.) and assign to appropriate Territory Sales Manager (TSM).
  • Field incoming calls from customer prospects and gather all pertinent information.
  • Update Salesforce.com status codes for all discontinued customer accounts.
  • Provide sales team with Nixon Customer accounts references when requested.
  • Assist in preparing manuals and training materials for newly hired TSM's and maintain the Sales Reference resource library in concert with the Marketing department.
  • Assist other Sales Ops staff as required for Sales support materials or sample requests.
  • Able to move data and information between on-line systems (i.e., Salesforce.com & the Web) to internal systems (i.e., ABS) and other tracking and/or communication tools in Excel, Word or PowerPoint to facilitate workflow processes or communications
  • Manage 'On Demand Mailers' that are returned due to undeliverable address.
  • Maintain Lead Log for all leads from Nixon Associates and distribute weekly report.
 
Position Requirements

Education:

Bachelor’s degree required. Successfully completed coursework in business-related field.

Experience:

Minimum of 3 – 5 years’ work experience in Sales or Customer Service preferred

Knowledge & Skills:

  • Demonstrate a thorough and detailed nature to complete work assignments
  • Coordinate and gain support from other Nixon associates to ensure new customer account issues are resolved in a timely manner
  • Effective and proactive communication skills to align Nixon resources and ensure that appropriate team members are acting in concert, being clear on needs, expectations and status
  • Highly organized and effective time management skills
  • Effective use of MS-Office tools and proficient at Word, Excel, PowerPoint & Internet
  • Must demonstrate critical thinking, problem solving and tactical intelligence.

Nixon Uniform Service & Medical Wear is an equal opportunity employer.

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
About the Organization Our History

Founded in 1967 as a dry-cleaning business, Nixon Medical rapidly grew into a chain of dry-cleaners. We entered the textile rental market in 1969 and the business quickly evolved from consumer dry-cleaning into business-to-business textile management services.

Nixon Medical is the leading provider of textile rental service to the outpatient healthcare market. From our facilities in Connecticut, Delaware, Maryland, New Jersey, New York, Virginia, Massachusetts, and Texas. Nixon provides service to more than 8,500 customers each week across the Northeast, Mid-Atlantic, and Southwest regions.

Nixon Medical is a family owned and operated business. The company's shareholders, independent Board of Directors, and associates are committed to the core purpose and values of the organization.  
Location Nixon Corporate Office  
Full-Time/Part-Time Full-Time  
Shift Days  
Req Number SAL-24-00001  
Open Date 3/8/2024  

This position is currently accepting applications.

Apply Now



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