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Title

Motor Vehicle Technician 

Category Clerk and Recorder's Office  
Description

Hiring pay range: $17.22 - $21.53

Full pay range: $17.22 - $25.83

SUPERVISION:

Non-Supervisory.

DISTINGUISHING CHARACTERISTICS:

  • Motor Vehicle Technician: Entry-level position in the motor vehicle job series. This position performs standard level work.
  • Motor Vehicle Specialist: Second level position in the motor vehicle job series. This position performs full performance level work, under direct supervision.

GENERAL PURPOSE OF JOB:

Performs motor vehicle titling and registration transactions, along with clerical and administrative duties in support of the Clerk and Recorder’s Office. Provides customer service to the general public and interacts with outside organizations to obtain information. As Clerk and Recorder staff members these roles will be deputized to provide services and perform duties in deputized functions.

ESSENTIAL JOB FUNCTIONS:

(These duties are illustrative of typical essential responsibilities of the job, and may vary according to assignment)

Motor Vehicle Technician:

  • Greet all customers promptly. Assists customers at counter appropriately and provides the customer with accurate information and excellent customer service, answers basic motor vehicle and office questions; locate and provide documents and records. Fills out forms accurately.
  • Answers telephones promptly, provide accurate and detailed information.
  • Processes various documents, ensuring that all necessary forms are complete and accurate.
  • Uses computer and software applications to accurately enter data; search databases; conduct research; create documents; and send emails.
  • Receive and participate in training on motor vehicle policies, procedure, processes and application of Colorado statutes and legislation.
  • Process Colorado motor vehicle titles and registrations, registration documents, validation of tabs, issue placards and temporary license permits.
  • Training and understanding of Colorado fees in all motor vehicle transactions.
  • Functions as cashier executes proper cash handling procedures; receives and processes cash, checks and/or credit card payments, balances cash drawer at the end of the day.
  • Complete basic office housekeeping such as filing and organization of records.
  • Contacts outside organizations to obtain and provide information.
  • Maintains strict confidentiality of all records.
  • Composes clear and grammatically correct written communication that is submitted to customers and financial institutions.
  • Performs research on legal documents using State resources.
  • May provide office support for Department Head/Official and Deputy.

Motor Vehicle Specialist:

    • Under minimal supervision, performs all essential functions of the Motor Vehicle Technician.
    • Receive and participate in training on advanced motor vehicle policies, procedures, processes and application of Colorado statutes and legislation.
    • Assists customers with higher-level transactions, provides situation assessment; instructs customers on various processes and systems; directs customers to appropriate County Offices or Departments.
    • Administratively assists senior or professional members of Department or Office.
    • Cross-trains in all specialty areas; backs up other staff members as needed.

Other duties as assigned.

CORE COMPETENCIES:

(Representative of the knowledge, skills, and abilities expected of the position)

  • Public Service: A commitment to the mission of providing exceptional services to the citizens of Garfield County. It is who we are, and what we do.
  • Customer Service: A commitment to providing exceptional service to all customers (internal & external), which includes being helpful, professional, courteous, and taking the time to understand customer’s needs.
  • Stewardship & Innovation: Is a good steward of public resources and looks for ways to be innovative and improve efficiency.
  • Teamwork: Able to work together with a diverse group of people towards a shared goal, while considering the needs of others.
  • Business Technology: Ability to utilize the technology required of the position and demonstrates a willingness to learn new technologies as required to assist the County in providing exceptional services, innovation, and work efficiencies.
  • Communication: Proficient in communication, and able to communicate using the English language, including written, verbal, or other communication channels as required by the position.
  • Cognitive Flexibility: Can interpret a variety of instructions with abstract and/or complex variables.
  • Integrity: Maintain a high level of confidentiality and professionalism while performing essential job functions.
 
Position Requirements

MINIMUM QUALIFICATIONS:

(Any combination of experience and education that would likely provide the required knowledge, skills and abilities as determined by Garfield County may be substituted for the following requirements.)

  • Education: High School Diploma or equivalent.
  • Experience:
    • Motor Vehicle Technician: One year of customer service or office support experience.
    • Motor Vehicle Specialist: Two years of customer service or office experience in motor vehicle titling or related industry. Minimum of one year motor vehicle experience is required.
  • Licenses & Certifications: Valid driver’s license. Must obtain State certification within one year of hire.

PHYSICAL ACTIVITIES AND WORK ENVIRONMENT:

The physical activities and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform essential functions.

REQUIRED PHYSICAL ACTIVITIES:

  • Sitting: The primary task involves sitting at a desk, computer, or workstation for extended periods, performing administrative tasks and using computer equipment.
  • Lifting and Carrying: Occasional lifting and carrying of lightweight office supplies, documents, or small packages may be required, typically not exceeding 10 pounds.
  • Bending and Reaching: May involve occasional bending or reaching to access office equipment, files, or supplies within standard office settings.
  • Grasping and Typing: Ability to use a keyboard, mouse, and office equipment, demonstrating fine motor skills for typing, clicking, and manipulating documents.
  • Visual Acuity: Clear vision for reading printed and on-screen materials, including text, graphics, and data, and for viewing computer monitors for extended periods.
  • Hearing: Adequate hearing to engage in conversations, respond to telephone calls, and interact with colleagues in a typical office environment.
  • Walking/Mobility: Occasional short walks, or mobility, within the office premises may be necessary to attend meetings, access common areas, or collaborate with colleagues.
  • Stamina: Maintain the ability to maintain focus, productivity, and attention to detail while working at a desk for standard office hours.

WORK ENVIRONMENT:

Work is primarily performed in a standard office environment.

WORK HOURS:

  • Hours are typically 8:00am to 5:00pm Monday through Friday.
  • There may be times when an employee may need to work outside the established work week, such as after hours or on the weekend.

REQUIRED TRAVEL:

This position is required to work out of the Glenwood Springs location and/or the Rifle location, and may be required to travel between both locations during the work day.

TECHNOLOGY AND EQUIPMENT:

Computer and relevant software applications, spreadsheets, calendars, and word processing. Will also work with calculators, telephone systems, and mobile phones.

NOTE: This position requires a pre-employment background check which will include a Criminal Background Check, Employment Verification, and Motor Vehicle Record Check. Employment is contingent upon successful completion of these items.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. Nothing in this job description restricts Garfield County’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time. It does not prescribe or restrict the tasks that may be assigned. This job description describes the County’s current assignment of essential functions. Those functions may change at any time as the needs of the County change or for other reasons deemed appropriate by the County.

This position is Open Until Filled unless specified otherwise. 

 
Full-Time/Part-Time Full-Time  
Location Glenwood Springs, Colorado.  
Benefit Information To view information about our benefits package, please visithttps://www.garfield-county.com/human-resources/benefits-brochure/  
Hiring Range $17.22 - $21.53  
Full Pay Range $17.22 - $25.83  
Driving Classification Marginal  
Number of Openings 2  
Exempt/Non-Exempt Non-Exempt  
Req Number CLE-24-00001  
Open Date 3/7/2024  
About the Organization Garfield County, Colorado consists of rugged alpine vistas and high desert mountains in the Rocky Mountain region, which dwells along the Continental Divide. Garfield County is located in western Colorado, where outdoor recreation opportunities abound, including hunting, fishing, hiking, rafting and kayaking, biking, skiing and snowboarding. It is home to the second largest designated wilderness area in Colorado - the Flattops Wilderness, the world's largest mineral hot springs pool, a popular family ski resort, and Hanging Lake, designated as a National Natural Landmark by the Secretary of the Interior in 2011.  
EOE Statement Garfield County is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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