The Retail Solutions Moderator/Consultant is responsible for developing and delivering 20 Group Meetings and In-dealership Consulting engagements while supporting Retail Solutions’ business initiatives.
Duties and Responsibilities
• Develops, delivers and manages automotive 20 Groups.
• Develops, delivers and manages automotive performance and operations consulting clients.
• Works with NCM stakeholders to ensure a premium client experience and professional work environment.
• Works with Retail Solutions Team Leads to provide input into yearly initiatives, projects and programs.
• Works with industry vendors and experts to maintain a current understanding of the automotive industry.
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• Bachelor’s Degree preferred, however, the requirement may be satisfied with an equivalent combination of education and work experience.
• 10-15 years of General Manager or Dealer Principal experience within an automotive dealership preferred.
• OEM or auto dealership group management experience is considered an asset.
• Advanced knowledge of automotive dealership financial statements and financial management best practices.
• Advanced knowledge of automotive dealership operations and business acumen.
• Advanced capabilities with Microsoft Office.
• Bilingualism (French/English) is required.
• Strong time management skills.
• Superior ability to multi-task.
• Strong attention to detail.
• Strong planning and project management skills.
• Strong interpersonal skills.
• Superior customer service skills.
• Demonstrate initiative; be a self-starter.
• Employee must maintain a valid driver’s license and acceptable driving record as driving on company business may be required.
• While performing the duties of this job, the employee is routinely required to stand, walk, sit, speak, hear, see and use hands to handle objects.
• Must be able to answer phone and listen and speak with clients and co-workers.
• Ability to travel.
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