The Management Trust
Position Title: Compliance Inspector
Location: Portland, Oregon
Reporting To: Executive Community Association Manager
Status: Non-Exempt, Full-Time
Salary: DOE
COMPANY PROFILE:
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients' needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.
EMPLOYEE OWNER POSITION PURPOSE:
The Compliance Inspector is responsible for promoting and enforcing established residential property standards designed to preserve the aesthetics and lifestyle of the community. The Compliance Inspector partners closely with the Community Managers, Assistant Community Managers and Community Support Specialists to ensure consistent adherence to the community's CC&Rs, Rules and Regulations, and other key standards. This role requires a strong understanding of HOA governing documents and applicable state/federal regulations.
JOB DUTIES AND RESPONSIBILITIES:
- Conduct exterior inspections of all homes from the common elements to verify compliance with the HOA governing documents. May, as requested, verify changes or improvement requests to confirm specifications are in accordance with Architectural & Landscape Committee standards and governing documents
- Collaborate with the assigned team to finalize inspections to ensure violation letters are processed and report any concerns on common elements to the portfolio team
- May, as requested, conduct inspections for properties that transition from the Developer stage -specifically focusing on quality standard compliance on an as-needed basis
- Regularly communicate with portfolio team to ensure effective channels remain open regarding compliance matters; serve as a conduit to relay feedback appropriately and in a timely manner
- Provide or attend compliance training as directed by leadership
- May coordinate site visit schedule and assignments with other Inspectors or portfolio team
- Document and track time spent on-site for client reporting to portfolio team
- Other duties and special projects as assigned
QUALIFICATIONS:
- High School diploma (or equivalent): Associate degree preferred.
- Minimum of (2) years of property management (or related) experience. CAI certifications preferred.
- Strong preference for previous experience in facilities and/or maintenance management in hospitality, property management, or a related industry
- Solid knowledge of Microsoft Outlook, Excel, and Word
- Strong leadership abilities and comfort with public speaking (small and large groups)
- Conflict resolution skills
- Ability to meet deadlines and address time-sensitive issues
- Superior multi-tasking skills
- Excellent written and verbal communication
- Ability to provide high-level customer service with astute attention to detail and organization
- Must be a team player
- Ability to manage workflow amid shifting priorities
- Willing to learn Company process and procedures, and learn/use proprietary software
- Adaptable and dependable with a solid attendance record
- Professional and respectful demeanor with all staff and guests at all times
SPECIAL POSITION REQUIREMENTS:
- Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy
- Ability to walk varied terrain
ESSENTIAL FUNCTIONS:
- Use standard company equipment, including computer, tablet, phone, copier/scanner, etc.
- Stationary for periods of time
- Relocate up to (25) pounds
- Travel to and from client communities
SUPERVISES OTHERS? IF SO, LIST:
SCHEDULE & TRAVEL:
- This position may utilize varied and flexible hours/days to meet business needs
The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.
TMT reserves the right to modify this job description at any time based on business need.
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We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity.
The Management Trust reserves the right to modify any job description at any time based on business need.
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