Email Opening Title Vice President, Lifestyle & Medication Services Operations   About the Organization MOBE guides people to better health and more happiness. We help people discover connections between aspects of their lifestyle that affect health and well-being, including their medications and supplements. Behind our innovative solutions are robust data analytics, digital application, and a uniquely human philosophy. With one-to-one connection and compassion, we motivate people to transform their lives. MOBE is a high-growth organization with a culture built on trust and collaboration and our team is our most significant asset. Supporting and empowering others is at the core of our service and is also the foundation of our culture. We value a workforce made up of people with differences who are eager to learn from each other and grow personally and professionally. We extend this approach to our partners and communities, seeking to increase understanding and expand opportunities across all groups. Go to https://www.mobeforlife.com/DEI for more about diversity, equity, and inclusion at MOBE.   Description Your Role at MOBE The Vice President, Lifestyle & Medication Services Operations will lead a team of directors responsible for MOBE’s program delivery, coaching, guidance, performance management, and operations of all participant-facing teams including Guides, Pharmacists and Outreach & Engagement functions. Additionally, this role will oversee critical operational functions including Workforce Management, Performance Insights, and vendor management of our system partners (Five9, Salesforce, CSS, etc.). In this role, the Vice President, Lifestyle & Medication Services Operations will work with executive leadership to execute the vision and growth strategy of MOBE’s Lifestyle Management & Medication Services Program. The ideal candidate is a clinician with deep operational experience scaling health management service organizations and is a strategic hands-on leader who can optimize day-to-day operations while aligning with broader strategic organizational goals. Responsibilities: Provide strategic leadership, oversight, and operational direction to participant-facing organizations inclusive of outreach & engagement, guide, pharmacists, workforce management and quality assurance functions. Lead and develop director-level department leaders in achieving strategic objectives, functional goals and ensure the efficient and effective delivery of program services while maintaining and supporting the MOBE culture. Manage day-to-day program delivery, engagement, and retention to support an exceptional end-to-end experience for participants to support their health journey. Accountable for measuring, monitoring, and achieving performance KPI’s and metrics to support the organization’s client satisfaction and outcomes commitments. Built a positive team culture helping front line staff feel connected to the overall business and motivated to achieve participant and company outcomes. Collaborate with cross-functional leaders to enhance existing services based on market needs, industry trends and population specific requirements. Provide the highest quality service while maintaining compliance and commitment to company policies and procedures, effective resource utilization, hiring, training, quality assurance, licensing, and operating budgets. Develop and execute strategies that drive outcomes, reduce operating costs, maximize efficiencies, and ensure compliance with regulatory requirements, company, and industry standards. Strategize with executive leadership and other partners to achieve organization goals and meet or exceed requirements of client service-level agreements. Other duties as assigned are to help drive to our Vision, fulfill our Mission, and abide by MOBE’s Guiding Principles.   Position Requirements Qualifications Required: 10+ years relevant operational and scaling professional experience Bachelor's degree in health care or a health care related field required; masters or equivalent preferred Clinical background and experience in operating a care management, disease management or pharmacy management program; PharmD preferred Demonstrated progressive leadership history in multiple healthcare organizations Experience in effectively scaling and growing an organization Experience working with internal and external customers to deliver outcomes to meet Client’s performance expectations Willing to travel 15% of the time Demonstrated ability to use data and analytics to manage performance and productivity Superior oral and written communication and interpersonal skills with strong attention to detail Able to work independently and with remote teams members Guiding Principles: We want employees who are kind, talented and committed, who live by our guiding principles and choose to work at MOBE because of these principles. Care about people. We only succeed in our mission because we take good care of our own with the same energy, empathy, and expertise we bring to the MOBE program. We honor who people are at work and outside of work. Attitude counts. Our people believe in a friendly, human approach to helping people with their health and enjoy a culture built on trust, positivity, and well-being. Do good together. As a mission-based organization, we need people who like to collaborate and are energized by doing good things. Believe in the power of human potential. We need people who want opportunities for personal growth and believe in making a difference in the health care space, person by person. Embrace new ideas. As a high-growth organization, we need people who have the energy and flexibility to innovate and evolve with our program. Apply learnings. We learn by doing, and we are going to get better at helping people by being able to anticipate their needs. We need people who embrace continuous improvement and are dedicated to delivering results. Be relentless in the pursuit of awesome. MOBE offers a unique opportunity to help others lead more fulfilling, enjoyable lives. We need people who are ready to embrace this mission.   Full-Time/Part-Time Full-Time   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Location Minneapolis   This position is currently not accepting applications. 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