Share Email Opening Title Program Assistant   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description MMP’s Administrative staff are a key component of achieving our mission of improving individuals’ access to transportation options. The department provides administrative and back up support for various programs including American with Disabilities ("ADA") Eligibility Certification, Travel Training, Wheelchair Securement, and Community Outreach. The Program Administrative Assistant position is responsible for serving as the main point of contact for the ADA Eligibility Certification program, providing focused clerical duties and administrative support to the team as well as serving as back up support for other projects, including possible travel to Los Angeles and Orange Counties as needed. Bilingual in Spanish required. Essential Program Duties and Responsibilities: Process and complete program applications Maintain and coordinate calendars with management and staff Maintain appropriate filing systems Perform data input to appropriate databases Maintain appropriate workflow systems Compile and send letters, forms, and other communications Maintain flyers, handouts, and other media Collect and compile statistical data Complete and submit reports Complete project audits Respond to inquiries via phone, walk-in, email, postal mail, or fax Provide support and resources to appropriate field staff as needed Provide in-field support on other projects as needed (training will be provided) Coordinate with staff and/or departments to meet program goals and objectives Coordinate with external customers to meet program goals and objectives Other program duties as assigned American Disabilities Act Certification Duties and responsibilities: Processes the activation, updating and closing of ADA applications Handles inbound and outbound Communication from all sources Prepare and maintain a variety of required reporting and auditing Assist with scheduling of interviews as needed Other ADA duties as assigned   Position Requirements EDUCATION and/or EXPERIENCE Minimum high school diploma or GED required, associate degree or higher desirable 1-2 years of Customer Service experience, including heavy to medium volume of inbound/outbound calls 1-2 years relevant experience working with seniors/persons with disabilities or in a related field - highly desirable Transportation-related experience - highly desirable LANGUAGE SKILLS Ability to read and interpret documents such as procedures of operations, bus schedules, and safety rules Ability to write routine reports and correspondence Ability to complete data entry into database systems and Excel sheets Ability to communicate effectively with customers and other employees Bilingual skills speaking, writing, and reading in English and Spanish TECHNICAL SKILLS Proficiency in the use of computer software and apps including MS Office Tools/Outlook, Google Maps, Virtual platforms, Remote Desktop, and Drop Box Ability to work in both office and remote locations OTHER REQUIREMENTS Valid CA Driver’s license, insurance, good driving record, reliable transportation (position may require travel to Los Angeles and Orange Counties)   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Location Mobility Management Partners, Inc. - Camarillo   About the Organization Mobility Management Partners, Inc. (MMP) is a non-profit agency providing services to various public and private agencies with a vision to see all persons have access to safe, reliable and affordable transportation regardless of physical, intellectual or economical barriers that may hinder their ability to travel independently. The services provided by MMP include travel and mobility training, Americans with Disabilities Act (ADA) eligibility certification, volunteer driver program coordination, informational call center services, and brokerage of coordinated transportation services.   This position is currently not accepting applications. To search for an open position, please go to http://RandDTransportationInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Customer Service Representative, Full-Time, (Camarillo, CA) in Camarillo, CA Posted on: 12/13/2023 [Apply Now] Quality Assurance Specialist (Chatsworth) in Chatsworth , CA Posted on: 12/13/2023 [Apply Now] GIS Scheduler (Camarillo, CA) in Camarillo, CA Posted on: 4/4/2023 [Apply Now] Contracts Coordinator (Camarillo, CA) in Camarillo, CA Posted on: 3/19/2024 [Apply Now] Follow us See who works here:

 

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