Share Email Opening Apply Now Title Medical Receptionist  Position Medical Receptionist   Req Number ADM-24-00008   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Category Administration   Division IVF1 MSO LLC   Shift Days   Salary Range $18.00-$21.00   Location IVF1 Naperville   Close Date   Description At the esteemed fertility clinic, IVF1, we are dedicated to helping individuals and couples achieve their dreams of starting or expanding their families. With a focus on providing comprehensive reproductive healthcare, IVF1 is a leading institution renowned for its advanced fertility treatments and compassionate patient care. Our team of experienced physicians, embryologists, and support staff work collaboratively to offer a wide range of services, including in vitro fertilization (IVF), fertility testing, fertility preservation, and reproductive surgery. By utilizing cutting-edge technology and personalized treatment plans, IVF1 strives to provide exceptional outcomes and support to our patients throughout their fertility journey. Summary: We are looking for a Medical Receptionist to join our growing team in Naperville, IL. This will be a full time, full-benefits, 40 hours a week position. The hours will be Monday-Friday, 8:30am -5:00pm. The Medical Receptionist will support the overall functions of Front Desk and Clinical Departments to ensure that all patients are properly checked in and out of the clinic, daily labs and radiology services are provided, patients are scheduled accurately, assist with all the clerical duties of the Front Desk, ensure patients’ needs are met in a timely manner and contribute to the overall quality of services. Responsibilities: Maintains lobby/front desk cleanliness and organization for patient use. Responsible for managing incoming phone calls regarding scheduling, initial billing questions, and other inquiries in a professional and courteous manner. Scans documents and uploads them into patient charts. Greet and check-in patients, collect co-pays and balances. Utilizes the nAble software to schedule appointments for patients by matching physician availability with patients’ preferences in terms of location, date, and time. Communicate as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consult with Front Office Coordinator about any system and/or scheduling problems. Prepares patient charts in advance (i.e. next day prep sheet and associated preparation tasks) each day. Is knowledgeable in aspects of infertility diagnostic testing and treatment, as related to scheduling guidelines and financial policies, as outlined in the Front Office Manual. Prepares insurance submission forms for out-of-network lab services for patients paying self-pay rates due to AARL being out of network. Provides information to patients regarding unpaid balances as recorded by billing staff. Has a basic understanding of contracted insurance plans (by facility) and how participating/non-participating plans impact fees (i.e. UHC vs BCBS for AARL).   Position Requirements High school diploma and at least 2 years of experience in a business office in the healthcare field A minimum of two or more years’ related experience in physician billing with particular emphasis in charge entry or equivalent combination of education and experience. Ability to use Microsoft Office Suite software proficiently. Must be competent with basic computer operating skills. Must have the ability to utilize the internet and basic typing skills of 45+ WPM. Experience with an Electronic Medical Record system preferred Superior customer service & phone skills required Basic knowledge of insurance, medical billing & collections preferred Knowledge or interest in women's health and/or infertility is a plus Benefits: Competitive Medical, Dental, Life, and Vision Plans Health Savings Accounts and Flexible Spending Accounts Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD) Basic Life and AD&D Generous paid time off (PTO) policy Paid holidays 401k match program Collaborative and family-like culture and fun teambuilding events Diversity & Inclusivity: At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.   About the Organization Fulfilling Dreams By Building Families. Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high touch experience on their path to parenthood. Pinnacle's platform provides non-clinical business services through a collaborative approach that provides clinics the ability to maximize their business operations. In addition, through advanced technologies, clinics can scale for growth while focusing on improving outcomes for patients as well as creating a healthy and inclusive environment for team members.   EOE Statement At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Patient Services Receptionist in Everett, WA Posted on: 2/22/2024 [Apply Now] Patient Services Receptionist in Seattle, WA Posted on: 2/22/2024 [Apply Now] Front Desk Supervisor in Westerville, OH Posted on: 1/22/2024 [Apply Now] Other Jobs Within 60 Miles Ultrasonographer in Chicago, IL Posted on: 2/13/2024 [Apply Now] Follow us

 

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