Share Email Opening Apply Now Title Patient Services Receptionist  Position Patient Services Receptionist, SRM   Req Number ADM-24-00007   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Category Administration   Division SRM Management Services, LLC   Shift Days   Salary Range $21.00 - $32.00 Per Hour   Location SRM Everett   Close Date   Description SRM has twelve leading fellowship-trained Infertility and Reproductive Endocrinology specialists with expertise in infertility testing, treatment, male infertility (two on-site urologists), IVF, donor egg, donor sperm, artificial insemination, egg freezing etc. Additional services include acupuncture, counseling, infertility support group, genetics, tubal reversal, vasectomy reversal and fertility assessments for women concerned about reproductive aging. We currently have six locations in: Seattle, Tacoma, Bellevue, Kirkland, Everett and Spokane. Summary: We are looking for a Patient Services Receptionist will sit out of our Everett clinic. This will be a full time, full-benefits, 40 hours a week position. Must be available Monday, Wednesday, and Friday, 5:00am-2:00pm. Then work in our Seattle Front Desk on Saturday and Sunday from 7:00am-3:30pm. The Patient Services Receptionist plays a critical role in providing exceptional administrative support and customer service to our patients and staff. As the first point of contact for patients, the Patient Services Receptionist is responsible for creating a positive and welcoming environment, scheduling appointments, managing patient inquiries, and ensuring efficient clinic operations. The Patient Services Receptionist also collaborates with the clinic team to maintain accurate patient records and support the overall success of the clinic.   Responsibilities: Greet patients and visitors in a friendly and professional manner, creating a positive first impression. Schedule appointments, manage patient check-ins and check-outs, and maintain accurate appointment calendars. Answer phone calls, emails, and inquiries from patients, providing accurate information and excellent customer service. Maintain patient records, update patient information in the electronic health record (EHR) system, and ensure data accuracy and confidentiality. Verify patient insurance coverage and collect and process payments for services rendered. Ensure rooms are cleaned for the next patient. Room male patients to conduct semen analysis. Collaborate with clinic staff, including physicians, nurses, and other support staff, to coordinate patient care and ensure smooth clinic operations. Manage patient paperwork, including consent forms, medical history forms, and other necessary documents. Maintain the cleanliness and organization of the reception area and front desk. Provide support in handling emergencies and urgent situations, following clinic protocols. Keep abreast of clinic policies, procedures, and guidelines, and participate in training and professional development opportunities.   Position Requirements   High school diploma or equivalent; additional education or certification in medical office administration is a plus. Proven experience as a medical receptionist or in a similar customer service role, preferably in a healthcare setting. Knowledge of medical terminology, fertility clinic operations, and EHR systems. Excellent communication skills, both written and verbal, with the ability to communicate with diverse populations in a compassionate and professional manner. Strong organizational skills with attention to detail and ability to multitask in a fast-paced environment. Ability to maintain patient confidentiality and comply with all applicable laws and regulations. Proficiency in using computer software, including MS Office and EHR systems. Ability to work independently as well as part of a team, with a positive and proactive attitude.   Benefits: Competitive Medical, Dental, Life, and Vision Plans Health Savings Accounts and Flexible Spending Accounts Voluntary Short-Term Disability (STD) and Long-Term Disability (LTD) Basic Life and AD&D 10 days of PTO Seven Paid Holidays plus four Floating Holidays One hour of sick time for every 30 hours worked 401k Match Program Collaborative and family-like culture and fun teambuilding events   Diversity & Inclusivity: At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.   About the Organization Fulfilling Dreams By Building Families. Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high touch experience on their path to parenthood. Pinnacle's platform provides non-clinical business services through a collaborative approach that provides clinics the ability to maximize their business operations. In addition, through advanced technologies, clinics can scale for growth while focusing on improving outcomes for patients as well as creating a healthy and inclusive environment for team members.   EOE Statement At our company, we serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Medical Receptionist in Naperville, IL Posted on: 2/26/2024 [Apply Now] Patient Services Receptionist in Seattle, WA Posted on: 2/22/2024 [Apply Now] Front Desk Supervisor in Westerville, OH Posted on: 1/22/2024 [Apply Now] Other Jobs Within 60 Miles Certified Medical Assistant (Float) in Bellevue, WA Posted on: 12/21/2023 [Apply Now] Clinical Assistant in Bellevue, WA Posted on: 2/8/2024 [Apply Now] Patient Navigator in Bellevue, WA Posted on: 2/14/2024 [Apply Now] Surgical Technologist in Seattle, WA Posted on: 1/31/2024 [Apply Now] Patient Navigator in Seattle, WA Posted on: 2/19/2024 [Apply Now] Follow us

 

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