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Senior Case Manager, CTAP 

About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.  
Position Senior Case Manager, CTAP  
Full-Time/Part-Time Full-Time  
Location Medford, NY  
Salary $55,000/yr.  
Days/Hours Schedule Options: Tuesday-Saturday; 9am-5pm or Sunday-Thursday 9am-5pm  

The Senior Case Manager is responsible for providing case management services directly to clients.  The Senior Case Manager is considered a resource in that they should be familiar with community resources and services to which they may help their clients gain access. The Senior Case Manager also acts as a resource for CTAP case managers and supports the Director as needed.

Duties and Responsibilities:

Provide case management services (service planning, medication monitoring, assistance in forming linkages and/or referrals to clinical services, day programs, vocational services and opportunities, community integration, entitlements etc.)

Provide individual counseling and support services; responsible for all documentation.

Oversee housing services, including assistance with maintenance issues.

Provide site visits as needed and directed.

Perform monthly fire safety and unit inspections; complete weekly smoke detector checks and document as required.


With the Director, ensure compliance with regulatory guidelines with regard to OMH, Medicaid, and CARF.

Attend weekly supervision and staff meetings.

Perform a quarterly review of Face Sheets to ensure accuracy of the Emergency Binder.

Assist with orienting new staff to CTAP, including:

Initiate necessary training (Precision Care, CTAP procedures, etc.)

Coordinate initial site visits with case managers

Monitor the completion of the New Hire Orientation Checklist

Participate in the Intake process, as scheduling permits.

Support the admission process for new clients, including working to secure necessary documentation, etc.

Facilitate case manager meetings, as scheduling permits.

Remain current with all Agency required compliance documents and trainings.

Other tasks as assigned by the Director or Program Coordinator.

Salary: $55,000/yr.



Position Requirements

Bachelor’s Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 3 years experience working in a similar setting and/or working with people with mental illnesses.  The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care.


EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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