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Registration Specialist. 

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

To learn more about the agency, please visit our website at: For frequently asked questions, please click here:  
Req Number DIR-24-00016  
Location CAS - Access Center (Hamilton, NJ)  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Category Direct Care - Professionals / Paraprofessionals  

JOB SUMMARY: Coordinates pre-intake, registration process and case management linkage to appropriate community services for the Behavioral Health programs of the agency.


  1. Receives and screens initial requests for services
  2. Collects pre-intake information, financial information, verification of benefits, schedules intake appointments, and implements follow-up for appointments not kept or cancelled
  3. Coordinates intake scheduling and referrals with managers, clinicians and clerical staff when appropriate
  4. Enters data into Anasazi database
  5. Works with Registration supervisor to develop systems for enhancing successful linkage to clients
  6. Participates in evaluating overall service effectiveness. Reports all areas of concern or needs for development to the Registration Supervisor
  7. Uses supervision and training as opportunities to enhance professional competence
  8. Provides case management linkage for consumers to appropriate community services
  9. Independently completes projects identified to enhance the departmental services
  10. Reviews psycho-social materials to determine appropriate level of programming
  11. Performs trouble-shooting of the Anasazi system to determine problem areas
  12. Uses knowledge of various insurances to facilitate linkage to services
  13. Explains benefit information to staff and consumers
  14. Provides detailed description of agency programs to consumers and referral sources
  15. Provides programming support in the absence of the Program Supervisor
  16. Coordinates follow-up with referral sources concerning linkage


  • Knowledge of various types of insurance.
  • Good verbal/written communication skills.
  • Bilingual a plus.



Position Requirements

MINIMUM QUALIFICATIONS:  Bachelor’s degree in a related field preferred.  2 years' related experience considerable in lieu of the degree.  Excellent customer service skills and detail-oriented.  Case management, care coordination experience a plus.



Exempt/Non-Exempt Non-Exempt  
Weekly Work Hours 40  
Proposed Salary $37,000 to $45,000/year  
Schedule 8am- 5pm 

This position is currently accepting applications.

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