Share Email Opening Apply Now Title Paralegal / Claims Administrator  Open Date 2/13/2024   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Bargaining / Non-Bargaining Non-Bargaining   Division Legal   Location Legal   Reports To Corporation Counsel   Schedule Mon- Friday 8am-5pmSchedule is subject to change based on operational needs.   Pay Rate $50,000 to $60,000 annually, depending on experience   Description Salary Range is $50,000 to $60,000 annually, depending on experience SUMMARY: The City of South Bend seeks a highly motivated paralegal to join its legal team as a claims administrator. The selected individual will work primarily to investigate, evaluate, negotiate, and resolve claims on behalf of the City of South Bend. The person in this role will also provide litigation assistance to City attorneys and offer assistance to administrative staff when necessary. SUPERVISION EXERCISED: None. QUALIFICATIONS: To perform this position successfully, an individual must be highly motivated and able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Critical competencies include, but are not limited to, communication, critical thinking, problem-solving, time-management and accountability. The following list represents the types of duties required by this position. Other duties may be assigned as reasonably expected. Process and analyze liability claims against the City, including collecting and reviewing relevant records and applicable ordinances. Calculate preliminary damages valuations. Perform thorough claims investigations, including interviewing City employees and on-site visits as needed. Process and analyze claims of damage to City property and pursue reimbursement from the at-fault party. Interact with the public as needed, communicating clearly, professionally, and concisely. Produce an accurate and polished final work product, including memoranda and written correspondence. Research, analyze, and summarize complex issues of fact and law. Negotiate claims settlements under the direction of Corporation Counsel. Navigate a wide range of electronic databases and legal software. Assist department attorneys with litigation matters, including calendaring deadlines and organizing records. Prepare initial drafts of certain court documents for attorney review and assist with discovery matters. Manage a high-volume case load with ability to prioritize time-sensitive matters. Ability to work in a collaborative team environment, as well as ability to work independently. Perform other duties and assume other responsibilities as assigned, as apparent, or as delegated. NON-ESSENTIAL/MARGINAL FUNCTIONS:  Other duties or functions may be added as needed, including but not limited to occasional assistance to administrative staff, including answering phones and assisting residents in-person. PREFERRED EDUCATION/EXPERIENCE: At least five years of claims related experience in a legal or insurance office setting. Bachelor’s degree (a higher education degree, such as a J.D., may be substituted for some years of experience). Strong computer technology skills, including proficiency with Microsoft products and Westlaw. Experience with municipal functions and claims processes. CERTIFICATES, LICENSES, REGISTRATIONS:  Paralegal certificate preferred KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Excellent research, writing, and analytical ability. Ability to communicate effectively with members of the public. Superior organizational skills. Detail oriented. Good character and interpersonal skills. Willingness and desire to learn. EQUIPMENT:  Computer, telephone, fax machine and copier. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is required to type, use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus. WORK ENVIRONMENT: Work is typically performedon-site in office settings, generally with moderate inside temperatures; however, occasional field work may be required. The noise level in the work environment is usually quiet to moderate in the office. Entire office is smoke free.   Position Requirements   Required Pre-Employment Drug Screen and Background check   About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play. ***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***   EOE Statement EOE/ADA Statement The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).   This position is currently accepting applications. 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