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Title

Property Manager 

About the Organization At Friedman Realty Group (FRG), we're not just another real estate investment firm specializing in multifamily apartments. We're a tight-knit, family-owned company that has been passionately serving our residents since 1975. We take pride in our communities, and we distinguish ourselves through our commitment to exceptional customer service, professionalism, and integrity. But what truly sets us apart is the fact that we're a team of individuals who genuinely love what we do.  
Description

At Friedman Realty Group (FRG), we're not just another real estate investment firm specializing in multifamily apartments. We're a tight-knit, family-owned company that has been passionately serving our residents since 1975. We're also an Accredited Management Organization® by the Institute of Real Estate Management. We take pride in our communities, and we distinguish ourselves through our commitment to exceptional curb appeal, customer service, professionalism, and integrity. But what truly sets us apart is the fact that we're a team of individuals who genuinely love what we do.

OVERVIEW

The Property Manager is responsible for all day-to-day property operations and for effectively managing and coordinating team members, activities, and resources to achieve established financial and operational goals. In this role, you are responsible for maintaining the integrity of the physical asset while also maximizing the returns from the asset in accordance with the company's mission, vision, and objectives. This includes ensuring excellent customer service, exceptional curb appeal, coordinating operations to promptly address service requests and sustain high occupancy, maximizing cash flow, minimizing risk, ensuring a quality living environment, achieving budgeted NOI, and establishing a positive working environment for property team members.

ABOUT YOU

You're a leader. You're a humble person who rolls up their sleeves and leads by example. You support, coach, and train your team with patience, understanding, and integrity and you make sure they have the resources they need to thrive. Their success is your success, and you have a natural passion to coach and develop your team.

You're a master communicator. You communicate expectations clearly and you make sure everyone is on the same page by closing the circle and eliminating the gaps. You also understand that everyone communicates differently, and you're able to tailor your approach to create a connection and foster relationships.

You're results-driven. While you understand the soft skills required in this position, you also balance these with a consistent and healthy drive to improve performance and meet or exceed performance goals and objectives. You are comfortable being held accountable and you are equally comfortable holding others accountable in pursuit of these goals.

You're detail-oriented. You take pride in your work and you understand that the smallest details make the greatest impact.

You're committed to great service. You take pride in providing our residents with a safe, well-kept community, and you are ready to go above and beyond to make their day. You also recognize that emergencies can happen any time, day or night, and you're always ready to help our residents and your team members.

ROLE RESPONSIBILITIES

You are the 'glue' that holds everything together, including the success of the buildings, residents, and the FRG staff. Please understand that the responsibilities listed below are not all-encompassing. Other related duties may be assigned.

Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)

Strives to meet or exceed Friedman Five Star Performance Metrics goals set on a weekly, monthly, and annual basis

Monitors all property vacancy weekly and monthly to make sure turns are being completed in accordance with company timelines and standards

Monitors all property open service orders weekly and monthly to make sure company standards are being met

Implements marketing initiatives to achieve occupancy goals

Ensures curb appeal and community presentation is maintained to FRG standards

Oversees leasing activities to sustain high occupancy with upwards rents.

Tours prospective residents, processes applications, follows up with leads

Maintains in-depth knowledge of market conditions

Ensures completion of all required paperwork for applicants, move-ins and renewals

Enforces lease agreements, community and occupancy policies and procedures

Investigates and resolves resident complaints and concerns in a timely and efficient manner

Oversees legal and eviction filings, including timely and accurate posting of all charges

Processes security deposit dispositions upon resident move out in accordance with company policies

Maintains professional and timely communications with residents and prospective residents

Plans, facilitates and attends resident functions, creating a sense of community with staff and residents to ensure customer satisfaction and resident retention

Ensures apartments are ready for new residents

Ensures timely payments and collections, minimizing delinquency and coordinating default proceedings

Maintains vendor relationships and establish good business practices

Participates in creating operating budget; controls expenses and meets budget expectations along with metric goals set on a weekly, monthly and annual basis

Reviews expense variances, keeps accurate financial records

Works with Maintenance Supervisor to ensure timely and cost-effective completion of maintenance and repairs

Organizes, facilitates and maintains required inspections, logs and checklists

Oversees preventative maintenance programs and capital improvement projects

Oversees job duties of staff; sets goals, monitors performance, motivates, mentors and adheres to policies while creating a sense of teamwork and community.

Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group

QUALIFICATIONS

College Degree preferred and/or 5-7 years property management experience

Understanding of financial and accounting principles with working knowledge of budgets

Previous experience with marketing, sales activities and customer service

Computer proficiency with various industry software; experience with Entrata preferred

Knowledge of relevant local, state and federal legislation and regulations

Ability to perform in a busy, changing, multi-tasking work environment

Willingness to maintain a flexible schedule

Excellent communication skills and strong professionalism

Verbal, math and reasoning skills

 
Position Requirements

QUALIFICATIONS

  • College Degree preferred and/or 5-7 years property management experience
  • Understanding of financial and accounting principles with working knowledge of budgets
  • Previous experience with marketing, sales activities and customer service
  • Computer proficiency with various industry software; experience with Yardi preferred
  • Knowledge of relevant local, state and federal legislation and regulations
  • Ability to perform in a busy, changing, multi-tasking work environment
  • Willingness to maintain a flexible schedule
  • Excellent communication skills and strong professionalism
  • Verbal, math and reasoning skills
 
Location Sea Aire Apartments  
Full-Time/Part-Time Full-Time  
Shift Days  
Pay Range  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://FriedmanRealtyGroupInc.appone.com



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