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Title

Medical Receptionist/Translator 

Description

Are you looking for an amazing opportunity to “make a difference”??
Are you committed to providing excellent customer service in every interaction??
Then look no further…...

 

 

Community First Health Centers is currently looking for an exceptional Medical Receptionist/Translator to join our team at our New Haven medical facility. The ideal candidate for this role will be enthusiastic, motivated and a team player.

Under the supervision of the Medical Clinic Practice Manager, you'll provide initial and subsequent support to the medical clinic operations. This is done by performing clerical functions including collecting and updating patient identification, financial and personal information, answering the telephones and patient questions. This position will be located out of our New Haven, MI medical facility located at 58144 Gratiot Avenue

 

Daily responsibilities of our Medical Receptionist/Translator may include:

• Politely answer the incoming calls, screening and/or forwarding when necessary
• Politely greet all clients, assist with questions, concerns, check-in/out, payments, printing of visit summary and return to work/school documents as needed
• Make and/or adjust client appointments accurately
• Enter, update and/or verify client account information accurately in computer system
• Effectively and efficiently triage
• Scan forms into electronic medical record (EMR) system as necessary
• Verification of client insurance information, verification of identity and obtain signatures when needed
• Educate and enroll clients in our patient portal
• Complete billing “jellybeans” in our EMR timely to reconcile any billing errors
• Follow and complete office opening/closing procedures including daily receipts, cash and credit balances
• Promote and maintain awareness of Agency programs, services and activities
• Attend and participate in meeting(s), seminar(s), workshop(s), conference(s), etc. as needed/approved
• Sign for deliveries paying special attention to any that may require refrigeration

  • Translate/interpret information as directed by provider and/or leadership verbatim without adding, deleting or changing content/meaning
  • Provide accurate Spanish translation and interpretation services for Agency patient(s)
  • Answer professionally and politely the Spanish telephone line including message(s) received
  • Assist Spanish speaking patients with form completion as needed
  • Assist professional staff with cultural issues and understanding as needed
  • Translate/interpret agency form(s)/document(s) accurately as needed
  • Provide medical records support as needed including filing, tracking and/or copying
  • • Other duties as assigned

 

This is a full time opportunity; 40 hours per week.

Hours will be gained Monday thru Friday; 830a-5p and will include a late night and Saturday rotation.

 

 

Why work for Community First Health Centers?

We offer a competitive compensation and benefits package including;
• Bi-Weekly Competitive Pay
• Excellent Health Insurance through BCBS; Health Benefits with low premiums
• Dental Coverage provided through Delta Dental
• Vision Coverage provided through MetLife
• 100% Company Paid; Short Term Disability Coverage, Long Term Disability Coverage, Life Insurance & AD&D Insurance
• Buy Up Option for Life & AD&D Insurance with guaranteed issue amount that negates underwriting
• 403(b) Thrift Savings Plan; 2% (up to 7%) annual salary employer contribution whether you participate or not!
• Generous Holiday, Vacation and Personal time
• Professional growth opportunities/cross training
• Employee Recognition and Assistance Programs

 

Community First Health Centers: Improving the quality of life for our community!!

 
Position Requirements
  • High School Diploma or equivalent
  • Previous office experience preferred – at least one year
  • Experience/understanding of medical terminology
  • Ability to read, write and speak English and Spanish fluently.
  • Successful completion of Interpretation training with a passing score within 90 days of hire.
  • High level of analytical and problem solving abilities
  • Detail oriented, dependable always with a positive and proactive attitude
  • Excellent interpersonal and customer service skills, to effectively and tactfully deal with a diverse group of patients, staff, customers and community groups
  • General computer proficiency
  • Must maintain Basic Life Support certification
 
Full-Time/Part-Time Full-Time  
Location New Haven  
About the Organization Community First Health Centers is a non-profit, Federal Qualified Community Health Center. We have been providing health care services through our nation's health center program since 1975. We service Macomb and St. Clair counties with offices in Algonac, New Haven & Port Huron. While our focus will always be on the underserved, our doors are open to the entire community in which we practice. Our mission is to provide high quality, patient centered health care that is respectful, compassionate and accessible to all members of our community. Our care is customized to each patient and offered in a 'patient first' atmosphere with exceptional customer service.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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