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Patient Account Representative 

About the Organization

Indiana Internal Medicine Consultants (IIMC) has been providing excellent patient care in Central Indiana for over 40 years.  Our medical practice started with just a few Physicians who built the foundation and provided clear direction on providing the highest level of patient care.  Our practice has grown to over 200 medical staff and continues to expand.  Our skilled providers help our patients maximize their quality of life.  By providing the best care, we get to the root of complex medical issues and provide timely, expert care so our patients feel and live better.

If you like to work in a fast-paced environment with a friendly and dedicated staff, IIMC is the place for you!  APPLY today to learn more about IIMC and what we can offer.

Position Patient Account Representative  
Open Date 1/31/2024  
Close Date 2/28/2024  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Pay Range  
Location Indiana Internal Medicine Consultants  
Number of Openings 1  
Req Number BIL-24-00002  

GENERAL SUMMARY OF DUTIES: Gathers information about patient accounts and corrects or forwards information to insurance companies on a regular basis. Following-up on specified accounts and makes sure the final follow-up is complete. Gathers charge information, codes, enters into database, completes billing process, and distributes billing information accordingly.

  1. Assists with phone duty for assigned alphabet for billing office.
  2. Responsible for follow-up procedures of insurance company requests. This could include obtaining requested information from various entities including hospitals, accessing by computer or telephone.
  3. Posting and working denials from the insurance companies.
  4. Posting payments when needed accurately in a timely manner.
  5. Entering charges when needed accurately in a timely manner.
  6. Verifying patient Insurance Information and enter into systems accurately in a timely manner
  7. Refunding Insurance and Patient Accounts when the needed.
Position Requirements


Minimum of five years experience with all aspects of medical billing ( i.e., CPT, ICD-10, charge entry, payment entry and A/R follow- up).

Extensive knowledge of medical insurance and coding, (CPT, ICD-10, Medical Terminology, and Medicare Guidelines)

Experience posting ERA payments


Knowledge of billing practices and clinic policies and procedures.

Knowledge of coding and clinic operating policies as well as knowledge of working with insurance vendors

Ability to prepare records in accordance with detailed instructions.

Ability to work effectively with patients and co-workers.

Ability to communicate clearly and maintain confidentially.

Hiring Manager(s) Leigh Williams  
Created By Amy Jackson  
EOE Statement This Company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her sex, race, color, religion, national origin, genetic information, citizenship, age, disability, or any other protected status under applicable federal, state, or local law. This Company likewise does not tolerate harassment based on sex, race, color, religion, national origin, citizenship, genetic information, age, disability, or any other protected status. Examples of prohibited harassment include, but are not limited to, unwelcome physical contact, offensive gestures, unwelcome comments, jokes, epithets, threats, insults, name-calling, negative stereotyping, possession or display of derogatory pictures or other graphic materials, and any other words or conduct that demean, stigmatize, intimidate, or single out a person because of his/her membership in a protected category. Harassment of our employees is strictly prohibited, whether it is committed by a manager, coworker, subordinate, or non-employee (such as a vendor or customer). The Company takes all complaints of harassment seriously and all complaints will be investigated promptly and thoroughly.  

This position is currently not accepting applications.

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